Senior National Client Executive
: Unit Description: Sodexo Live! is seeking a Senior National Client Executive (NCE) / Associate Vice President for our Airport Lounge Business Segment . This role will work from a remote home office and candidates should reside near a major airport. The NCE will oversee the day-to-day business operations of lounge business and on-going client relationships. Responsibilities will focus on managing high-volume complementary Lounges within multiple airports, leading salaried and hourly team members in the execution of exceptional business standards on operations, talent, and financial performance. Instilling an appropriate blend of strategic client partnership, and Sodexo vision - mission culture. Providing transparent business philosophies and practices, while creating strong morale and productivity.
This person will be actively working within our Airport Lounge accounts nationally. Ideally, we'd like the selected candidate to reside in the Southeast or East coast. This is a travelling position, with up to 75% travel initially.
This is a virtual position with an estimated salary of $170,000 - $190,000 range, plus bonus, car allowance, great benefits, 401k, 3 weeks paid vacation, and more!
The successful candidate will:- Present with design development and project management experience;
- Blend brand vision and client expectations and translate to successes;
- Develop exceptional client relations and ensure the facility's product offerings/solutions align with client needs;
- Ensure the organization's brand reputation;
- Lead and motivate the management team;
- Manage a P&L;
- Inspire strategic direction;
- Oversee high level food and beverage services;
- Manage multiple locations.
- Manage all new build out programs
- Manage operational compliance standard
- Prior executive-level food and beverage operations experience;
- Strong P&L background;
- Proven track record providing the highest levels of customer service satisfaction;
- Drive solutions that optimize the current business portfolio;
- Experience with airport or airline lounges, hotel F&B, preferred;
- Passion for customer service;
- Excellent communication skills
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