Storefront Receptionist

Job Description

Job Description

Job Summary
We are seeking an energetic and highly organized Bilingual Storefront Receptionist to serve as the welcoming face of our business. This dynamic role requires a friendly, professional individual who can efficiently handle front desk operations, customer service, logistics coordination, and inventory management . The ideal candidate will possess strong office management skills, be computer literate, and thrive in a fast-paced environment. Your positive attitude and organizational prowess will ensure smooth daily operations while creating a warm, inviting atmosphere for clients and visitors alike.

Duties

• Greet and assist visitors with professionalism and warmth, ensuring a positive first impression
• Manage multi-line phone systems. Answer and route phone calls, emails, and in-person inquiries
• Utilize office management software such as QuickBooks, Microsoft Office, Google Workspace, and data entry tools to maintain accurate records
• Answer emails, and in-person inquiries. Perform clerical tasks such as filing, proofreading documents, and managing correspondence
• Support administrative functions including calendar management, appointment scheduling, and basic bookkeeping
• Maintain a clean, organized front desk and storefront

Qualifications

• Proven experience in office management or administrative support roles with clerical responsibilities
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry applications. Inputting order accurately in QuickBooks for business efficiency.
• Familiarity with front desk operations, multi-line phone systems, and office equipment
• Excellent organizational skills with the ability to prioritize tasks efficiently
• Previous experience in customer service or as a receptionist preferred
• Attention to detail for proofreading documents and managing records accurately
• Ability to handle multiple tasks simultaneously while maintaining professionalism and composure

Logistics & Operations:

• Coordinate truck pickups and shipment scheduling
• Communicate with customers regarding order tracking
• Receive, sort, and manage deliveries and packages

Additional Duties:

• Assist with local deliveries or errands as needed (clean driving record required)

Qualifications:

• Bilingual (English/Spanish preferred)
• 2+ year receptionist, administrative, or customer service experience
• Experience with QuickBooks preferred
• Strong communication and organizational skills
• Proficient in Microsoft Office (Word, Excel, Google workspace)
• Valid driver’s license with clean driving record

What We’re Looking For:

• Professional, dependable, and detail-oriented
• Strong multitasker who thrives in a fast-paced setting
• Excellent customer service and communication skills

Join our team to be the friendly face that keeps our operations running smoothly! We value proactive individuals who are eager to contribute their skills in a vibrant environment. This paid position offers an excellent opportunity to develop your office management expertise while making a meaningful impact on our community.

Pay: $17.00 per hour

Application Question(s):

• Are you fluent in both English and Spanish?
• Are you able to work 10am - 6pm? Monday - Friday?
• How many days do you think is appropriate to call off from work?
• How do you stay organized when tracking multiple orders or tasks?
• Are you comfortable making occasional local deliveries if needed?
• Do you have experience with QuickBooks or similar software?

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person