Continuous Care Engagement Specialist

3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.

Responsibilities

• Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
• Coordinate and implement patient engagement strategies to improve continuity of care.
• Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
• Assist with the coordination of medical equipment and supply delivery to patients' homes.
• Document and maintain accurate and up-to-date patient records.

Requirements

• At least 2 years of experience in a healthcare or patient engagement role.

• Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
• Strong knowledge of healthcare regulations and best practices.
• Proven ability to work independently and as part of a multidisciplinary team.
• Strong desire to collaborate and communicate efficiently.
• Self discipline and motivation.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in using electronic medical records systems and other healthcare software.

Benefits

• Collaborative work environment
• Making a difference in patients’ lives every day
• Health Care Plan (Medical, Dental, & Vision)

• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary, & AD&D)
• Paid Time Off (Vacation, Sick, & Public Holidays)
• Full time (40 hour week), Monday-Friday 8AM-4:30PM
• Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
• MUST have reliable transportation
• $16-$18 per hour