Insides Sales Representative

Job Description

Job Description

Are you interested in a career in the Business Aviation field? Avgroup® has been a dedicated provider of components and avionics for turbine-powered corporate aircraft around the world since 1971. At Avgroup, we are dedicated to providing our customers with unparalleled expertise and exceptional support for all of their aircraft parts and service needs.

Inside Sales Representative

The Inside Sales Representative is an integral part of the team by being the professional voice and face of Avgroup to our customers. The main purpose of this role is revenue generation by engaging customers and matching their needs to Avgroup’s capabilities. At all times, a high degree of professionalism is required.

RESPONSIBILITIES

• Promote and sell Avgroup’s products and services to existing and prospective customers via phone and email.
• Communicate with customers to identify and understand their needs; suggest products and services to meet those needs.
• Generate leads from customers' requests for quotes; negotiate to win purchase orders for exchange and outright sales.
• Follow up on quotes and marketing campaigns using proactive warm and cold calling, as well as forecasting.
• Ensure customer satisfaction by providing after sale support, ongoing communication and relationship management.
• Maintain detailed reports of quotes and sales, process orders and track sales activities and performance.
• Accurately update and maintain customer profile records in ERP system.
• Perform other duties as assigned by management.

KEY BEHAVIORS

• Professionalism
• Customer Focus
• Active Listening
• Team Player
• Accuracy
• Precision
• Thoroughness
• Positive Attitude Under Pressure

REQUIREMENTS

• Associate’s degree in business, marketing or related field, or 2 years’ proven experience in a sales role, customer service or sales related field.
• Excellent verbal and written communication skills, with the ability to build rapport and persuade customers.
• Microsoft Excel, Word and Outlook software skills are required.
• Ability to multitask, prioritize and manage time efficiently.
• Outstanding organizational and problem-solving skills.
• Self-motivated with a results-driven approach.
• Strong attention to details.

COMPENSATION PACKAGE

• Commission Pay

BENEFITS

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

SCHEDULE

• 8-hour day shift
• Evenings as needed
• Monday to Friday
• Rotating On-Call Shift