Inside Sales/Operations Manager

Job Description

Job Description

Job Description

Sioen Industries is seeking a highly organized and motivated Inside Sales / Operations Manager to join our team in Dalton, GA. This role is ideal for a professional who enjoys balancing customer service, operational coordination, and team leadership while ensuring efficient inventory and warehouse operations.

About Sioen Industries

Sioen Industries is a global leader in technical textiles and protective materials, specializing in innovative solutions including PVC-coated textiles used across industrial, transportation, and protective applications. Our team is committed to quality, reliability, and operational excellence while supporting customers with high-performance textile solutions.

Position Overview

The Inside Sales /Operations Manager will play a key role in coordinating day-to-day sales support and operational activities, as well as managing warehouse operations. This role will serve as the primary connection between sales, customers, and internal operations to ensure smooth order fulfillment, inventory accuracy, and strong customer service.

This position will also supervise and support two warehouse employees , ensuring inventory and order processes run efficiently.

Key Responsibilities

• Oversee daily operations related to customer orders, inventory, and warehouse coordination
• Serve as the primary internal contact for the sales team regarding inventory, order status, and customer inquiries
• Manage inbound inventory and coordinate outbound shipments to ensure accurate and timely delivery
• Supervise and support two warehouse team members, ensuring efficient workflows and productivity
• Analyze sales and operational data to identify process improvements and opportunities for growth
• Maintain strong communication with customers and internal teams to ensure high service standards
• Assist with forecasting, inventory tracking, and order management
• Support inside sales activities and help maintain strong customer relationships

Qualifications

• Previous experience in sales support, operations, customer service, or supply chain roles
• Prior supervisory or management experience preferred
• Strong organizational and multitasking abilities
• Excellent communication and leadership skills
• Ability to work collaboratively with sales teams, customers, and warehouse staff
• Familiarity with CRM platforms or business management software
• SAP experience is a plus, but not required
• Experience working in manufacturing, textiles, or industrial materials is beneficial

Ideal Candidate

The ideal candidate is organized, detail-oriented, and proactive, with the ability to manage multiple operational priorities while supporting both the sales and warehouse teams. Experience working with technical or industrial products, such as PVC-coated textiles, is a plus but not required.

Why Join Sioen Industries

At Sioen Industries, you’ll join a global organization known for innovation and quality in technical textiles. Our team environment encourages collaboration, operational excellence, and opportunities for professional growth.

If you are ready to take on a leadership role supporting both inside sales and operational processes, we encourage you to apply.