Sr Manager Control Room

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Mohawk is looking for a Sr. Manager for our Control Room. This role will proactively lead continuous improvement teams that monitors the manufacturing processes, utilizing PAC, WinCC OA and InfinityQS to provide instant feedback of process excursions for corrective action. This role oversees the day-to-day operation of the flooring central control room and leads improvement teams at the sites focused on eliminating process excursions and alarms to drive reductions in customer claims, internal off quality and waste.

What you’ll do:

• Lead a team of hourly technicians to deliver timely, accurate alarm data to manufacturing; facilitate alarm pareto reviews and drive cross-site action plans.
• Develop and support team members in areas including employee relations, goal setting, performance management, scheduling, and problem-solving.
• Manage cross-functional projects across various manufacturing operations (e.g., carpet, yarn, extrusion, backing, pad) to improve quality, compliance, and financial outcomes.
• Collaborate with site leadership to define improvement opportunities, implement processes, and measure results using metrics and business trends.
• Oversee compliance, quality, and financial reporting systems; manage operating and capital budgets in partnership with leadership.
• Lead initiatives to monitor new processes in the Central Control Room aimed at reducing claims, off-quality, and waste.
• Recommend policy changes and establish procedures to enhance organizational effectiveness while ensuring alignment with company standards.
• Foster cross-functional collaboration, guide project teams, and contribute to strategic decision-making through data analysis and business case development.

What you have:

• Bachelor’s degree in a related field (preferred) and 8–10 years of relevant experience, or an equivalent combination of education and experience.
• 3–5 years of management experience, including supervising hourly employees in a 24/7, multi-shift operation.
• Six Sigma Black Belt certification and demonstrated expertise in process improvement methodologies.
• Strong knowledge and practical application of Statistical Process Control (SPC).
• Proven ability to lead teams and drive operational excellence in complex manufacturing environments.

What you’re good at:

• Leading teams effectively, delegating tasks without micromanaging, and driving team productivity.
• Understanding organizational goals and aligning team efforts to broader business objectives.
• Strong communication, problem-solving, organizational, and time-management skills; able to multitask and prioritize.
• High integrity and discretion when handling sensitive or confidential information.
• Proficiency in Microsoft Office Suite and experience developing Power BI reports, including SQL query development.
• Skilled in statistical analysis using Minitab (ANOVA, DOE, capability studies) and knowledgeable in SPC methodologies.
• Familiarity with advanced tools and platforms such as InfinityQS, Siemens WinCC OA, Trendminer, Pi Vision, and Python coding environments (e.g., Jupyter Notebook, Google Colab).
• Adaptable, professional, and resourceful; able to manage multiple projects and work effectively in dynamic environments.

What else?

• Will be responsible for direct reports and some travel is required
• Occasional exposure to hazardous conditions caused by noise, moving mechanical parts, airborne particles, and other conditions associated with a high-traffic production floor
• Must be able to walk long distances, stand for long periods of time and lift 50 pounds regularly
• May be required to work a flexible schedule to include evening and night shifts, weekends, and holidays.
• We’re located in a pretty great spot – check out this video to see what we mean

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.