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Scheduler - Outpatient Cardiology

Piedmont Healthcare Inc.
Austell, GA
Overview: Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service. Responsibilities: Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service. Qualifications: Education
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 1 year of experience as a customer service representative, scheduler, or closely related position is , preferably in the healthcare industry Required
  • Telephone, scheduling and physician practice experience Preferred
  • NextGen experience Preferred
Licenses and Certifications
  • None Required
Business Unit : Company Name: Piedmont Heart Institute Physicians
Posted 2026-05-18

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