Customer Support Assistant
Company Description
About Us
Beloform Craft is a forward-thinking company dedicated to delivering refined solutions, exceptional client partnerships, and seamless operational excellence. We prioritize innovation, communication, and a commitment to quality in every project we oversee. As we continue to grow, we are seeking a professional who can strengthen client relationships, support our internal teams, and contribute to our long-term success.
Job Description
Job Description
The Customer Support Assistant will play a key role in supporting daily client inquiries and ensuring a smooth and professional customer experience. You will assist with administrative tasks, coordinate communication workflows, and help maintain the quality standards that set Beloform Craft apart.
Responsibilities
Handle client inquiries with professionalism and clarity across designated communication channels.
Provide accurate information, guidance, and support to customers as needed.
Assist in organizing and updating client records and internal documentation.
Collaborate with internal teams to resolve issues efficiently and maintain service standards.
Monitor workflow processes and identify opportunities to enhance the customer journey.
Support day-to-day administrative tasks to ensure operational efficiency.
Qualifications
Qualifications
Strong communication and interpersonal skills.
Exceptional organizational abilities and attention to detail.
Ability to handle multiple tasks in a dynamic, structured environment.
Problem-solving mindset with a commitment to providing high-quality service.
Basic proficiency with office software and general administrative tools.
Additional Information
Benefits
Competitive annual salary ($49,000–$53,000).
Growth and career development opportunities within a professional organization.
Supportive and collaborative work atmosphere.
Skill-building and training opportunities.
Full-time, on-site position.
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