Customer Service Representative (Dalton)
Role: Customer Service Representative
Location: Dalton, GA
Onsite: 100% onsite
Job Type: permanent, direct hire
Pay: $50,000 - $55,000 annually
What You'll Do:
- Serve as the primary point of contact for customers via phone and email
- Enter and manage orders in the ERP system (SAP S4/HANA a plus)
- Handle customer inquiries related to products, orders, and shipping
- Create invoices, process sample requests, and support AR/AP documentation
- Partner with Sales, Logistics, and Accounting teams to ensure smooth operations
- 2-3 years of customer service experience (manufacturing preferred)
- Proficiency in Outlook, Excel, Word, and PowerPoint
- Strong communication, organization, and problem-solving skills
- High school diploma or equivalent
- SAP S4/HANA experience
- Basic accounting knowledge
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