Customer Identity & Access Management Technical Advisor
- Collaborate with cross-functional teams (security, architecture, engineering, fraud, compliance) to develop CIAM roadmaps and deliver secure, scalable identity solutions.
- Provide technical advisory and hands-on implementation for CIAM strategy, fraud prevention, and risk-based authentication.
- Work across multiple business and technical partner relationships to implement security best practices, industry regulations (GDPR, CCPA), and business objectives.
- Design , architect and implement the modernization of access management for our guests , partners, and API solutions, with particular focus on user experience.
- Drive the adoption of modern authentication mechanisms (OAuth 2.0, OpenID Connect, FIDO2, WebAuthn) to improve security and user experience.
- Develop custom scripts and integration connectors to support identity workflows and data synchronization between CIAM platforms and downstream applications.
- Design, architect and implement anti-fraud technologies across multiple areas including credit card and account registration.
- Work to improve the resiliency and scalability of our platform ecosystem with support partners.
- Support Decentralized Identity (DID) and self-sovereign identity initiatives for improved user control and compliance.
- 8+ years in IAM, CIAM, or security roles with a focus on fraud prevention.
- Deep knowledge of OAuth, OIDC, SAML, and identity-proofing mechanisms.
- Experience with SAP CDC (Gigya) is preferred, CIAM platforms like Okta, Ping, Auth0, or ForgeRock are considered.
- Strong background in fraud detection, bot mitigation, and risk-based authentication.
- Understanding of cryptographic principles, token security, and identity governance frameworks.
- Demonstrated ability to align CIAM security with business needs and compliance requirements.
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