North America Carrier Relations Leader, Health & Benefits

North America Carrier Relations Leader, Health & Benefits

• 202602615

• Minneapolis, Minnesota, United States
• United States
• Los Angeles, California, United States
• Sacramento, California, United States
• Chicago, Illinois, United States
• Atlanta, Georgia, United States
• Charlotte, North Carolina, United States
• Dallas, Texas, United States
• New York, United States
• Tampa, Florida, United States
• Boston, Massachusetts, United States
• Philadelphia, Pennsylvania, United States

• Full time

Description

Company Description
WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com .

As the Carrier Relations Leader for H&B, you will drive the overall broking and carrier management strategies. You will report to the Head of H&B, NA. You will be responsible for the following:

• Serving as a H&B Leadership team member and contributing to strategic growth and operational improvement initiatives
• Leading strategy for Broking teams across H&B; including but not limited to the development of panels, facilities, and enhanced MDI arrangements
• Develop vendor strategy inclusive of panels, COEs, and facilities with corresponding commercial strategies (like the traditional carrier relationships)
• Managing and expanding Market Derived Income (MDI) including increasing this revenue year over year

• Executing carrier management strategy across the business enhancing what is in region currently to leverage and create best practices

• Establishing a commercial and operational framework for preferred vendor/panel partners

• Identify, influence and lead co-development opportunities for new and unique solutions with carriers and vendors (potential for new revenue channels)

• Working with Operations and Technology you or your delegate(s) will act to support advancement of H&B’s technology platforms and data strategy, as well as opportunities for automation and process improvement, to improve carrier reporting to inform strategic decisions
• Working with the insurance carriers and local teams to deliver the value proposition for the carriers that will increase WTW’s MDI revenue, including carrier analytics

• Building a community of expertise for Broking, supporting local needs while leveraging best practices

• Partnering with Risk and Broking leaders to identify and lead cross-sell opportunities between H&B, Risk and Human Capital (if applicable)

• Acting as key liaison with Market Security Group- manage and proactively flag risks for H&B related to carriers, vendors and broking activity
• Representing H&B in IGS risk financing team (Pooling Network review meetings) and other LOBs where coordination enhances revenue generation
• Manage the overall carrier relations and MDI strategy ensuring that WTW is performing according to our Excellence standards
• Display strong leadership and influencing skills
• Work in a collaborative manner demonstrating the Willis Towers Watson values
• Manage the WTW H&B Carrier Management strategy in collaboration with H&B Region Leaders and H&B Regional Broking Leaders (inclusive of specialty leaders)

Key Features

Excellence

• Manage the overall carrier relations and MDI strategy ensuring that WTW is performing according to our Excellence standards

People

• Display strong leadership and influencing skills
• Work in a collaborative manner demonstrating the Willis Towers Watson values

Clients

• Manage the WTW H&B Carrier Management strategy in collaboration with H&B Region Leaders and H&B Regional Broking Leaders (inclusive of specialty leaders)
• Directly manage the carrier relationship of top ten carriers
• Identify ways to leverage effective carrier relationships by maximizing the potential of the WTW H&B portfolio of business. Develop opportunities to grow and increase pipelines for current and future business opportunities
• Demonstrate a strong commercial ability to leverage from deep knowledge of the employee benefits market

Financial

• Manage H&B Market Derived Income revenue with year over year growth expectations to be established annually
• Analyze commission levels and provide strategic guidance
• Work closely with the H&B leadership team to drive growth and profitability with actionable insights throughout the year

Qualifications

Requirements

• Extensive experience in employee benefits broking, insurance or consulting
• Extensive knowledge of the insurance market with a deep understanding of carriers and clients
• Ability to understand the dynamics of the market and anticipate / identify potential conflicts of interest for H&B activity and future market evolution

• Excellent stakeholder management skills with the ability to influence within a matrix environment

• High levels of business and financial acumen with an understanding of company strategy and change management

• Excellent problem solving and analytical skills are necessary for this job

• Strong facilitation skills – ability to use inclusive and collaborative styles to manage ambiguity and gain agreement
• Strong communication, negotiation and influencing skills
• Minimum Bachelor’s degree or equivalent
• Ability to act as an ambassador for the Company

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $200,000.00 - $300,000.00 USD annually.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( Washington State only )
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets