Sales Readiness & Fusion Enablement Manager - Sage 50 - US
Key Responsibilities Daily In-Bullpen Coaching & Seller Support
- Spend a significant portion of each day physically present in the Sage 50 sales bullpen in Lawrenceville.
- Observe live seller activity, including calls, deal execution, and system usage.
- Provide real-time coaching and corrective guidance to reinforce correct selling behaviors, processes, and systems execution.
- Act as a trusted, on-the-floor support partner for sellers — accelerating confidence and competence.
- Serve as the primary trainer and coach for Fusion for Sage 50 sellers.
- Ensure sellers understand not just how to use Fusion, but why correct usage is critical to:
o Forecasting
o Deal progression
- Downstream business processes
- Identify recurring Fusion errors and intervene quickly with targeted coaching.
- Prevent revenue leakage by reinforcing right-first-time execution in Fusion.
- Escalate systemic issues and partner with Sales Ops or SMEs where deeper expertise is required.
- Listen to recorded sales calls and review seller activity to identify gaps in:
o Process adherence
o Fusion and related system usage
- Deliver practical, applied coaching to close gaps quickly — prioritizing seller execution over theory.
- Reinforce onboarding and post-onboarding learning through repetition, observation, and correction.
- Provide frontline sales leaders with clear, objective “skills report cards” on Sage 50 sellers, including:
o Skill or system risk areas
o Priority coaching focus areas
- Identify patterns across the team to inform additional training or process reinforcement.
- Enable managers to focus their coaching time on the skills that will move results fastest.
- Directly facilitate training sessions, coaching sessions, and skill reinforcement workshops as needed.
- Orchestrate and coordinate Subject Matter Experts (SMEs) for deeper or specialized topics.
- Provide real-world feedback to Enablement, Sales Ops, and Product on where sellers struggle most in execution.
- Highly hands-on and seller-facing
- Focused on execution, accuracy, and revenue protection
- A daily presence in the sales bullpen
- A trusted coach and execution expert
- Experience in sales enablement, sales readiness, sales training, or frontline sales coaching.
- Strong understanding of sales motions, pipeline management, and system-driven selling behaviors.
- Proven ability to coach sellers in real time and translate complex processes into simple actions.
- Strong call coaching and execution diagnostics skills.
- High attention to detail and comfort enforcing accuracy where mistakes carry revenue impact.
- Ability to influence without authority and partner closely with frontline sales leaders.
- Excellent communication skills — clear, direct, and practical.
- Experience supporting or selling SMB accounting or financial software (e.g., Sage 50, Sage, QuickBooks).
- Background working closely with sales systems that materially impact revenue.
- Comfort working in an onsite, fast-paced sales floor environment.
- Reduction in Fusion-related errors that impact revenue
- Improved consistency and accuracy of seller system usage
- Faster correction of skill and process gaps
- Actionable, trusted skills feedback provided to frontline leaders
- Visible improvement in seller execution and confidence
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