Program Manager IV - Remote
A client with Kforce is seeking a Program Manager IV to join their team. This is a remote position. Key Responsibilities: Strategy & Program Design:
- Lead the strategy and operational design for scaling complex partner-facing initiatives (e.g., affiliates, tiering and benefits, onboarding, enablement, etc.)
- Define program architecture, business rules, success metrics, and governance in collaboration with cross-functional teams
- Translate platform strategy and partner insights into concrete programmatic capabilities that scale globally
- Design migration and onboarding approach for existing partners (e.g., MC Service, MC Tech) and net-new partner cohorts
- Develop and execute adoption strategies that drive partner, engagement, and sustained usage across all phases of the unified Partner Program rollout
- Drive end-to-end planning and rollout for new or evolving program features, ensuring cross-functional alignment, partner readiness, and internal visibility
- Build business requirements documentation (BRDs), sequencing logic, and phased rollout plans in coordination with technical and operational stakeholders
- Serve as a subject matter expert for internal and external stakeholders during program pilots and launches
- Partner with Program PMs and cross-functional teams to coordinate the migration of existing partners (e.g., QSP, MC Tech, IES) into the new program structure
- Manage phased rollout and onboarding experiences for net-new partners, ensuring alignment with benefits, systems readiness, and communications
- Lead readiness reviews and status tracking across product, enablement, and support teams to ensure operational alignment at each stage of the rollout
- Define and continuously refine the partner journey, including how partners are onboarded, assigned benefits, supported, and tracked
- 10+ years in partner program strategy, GTM operations, channel strategy, business model design, or non-technical product management, ideally in a B2B SaaS or platform company
- Deep understanding of SaaS commercial models-especially Affiliate/Referral, Revenue Share, and Reseller-and how they impact partner engagement and business growth
- Proven success driving strategy, execution, and scaling across partner programs or ecosystem monetization efforts
- Experience leading multi-product or multi-stream partner program rollouts or large-scale change management efforts
- Strong business acumen with a deep understanding of partner lifecycle stages, value creation levers, and measurement frameworks
- Demonstrated ability to synthesize strategy into executable systems and workflows, including documentation and tool requirements
- Exceptional stakeholder management and communication skills across all levels of a matrixed organization
- Strategic thinker who thrives in fast-paced environments with high ambiguity and evolving priorities
- Experience with tools such as Salesforce, PRMs, Airtable, Asana, and Confluence is a plus
- Thrives in ambiguity and complexity, with a natural bias toward clarity, simplification, and scalability
- Bonus: Experience scaling tiered partner programs globally with regulatory compliance and revenue recognition in mind
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