Sr. Surrogacy Case Manager
- Manage surrogacy cases from match through postpartum
- Serve as the primary contact for intended parents, gestational surrogates, clinics, attorneys, and counselors
- Provide non-clinical emotional support, education, and proactive issue resolution
- Maintain accurate documentation and clear communication
- Support other case managers with guidance on protocols and best practices
- Assist with onboarding, quality checks, and occasional case coverage
- Collaborate with Operations on workflow and process improvements
- Hybrid work structure based on role needs
- Senior-level scope without direct supervisory responsibility
- Competitive salary based on experience
- Medical, dental, vision, life insurance, and 401(k)
- PTO plus unlimited sick time (within reason)
- Work that is meaningful, relationship-driven, and emotionally impactful
- A professional, collaborative team environment
- Active LMSW or LCSW required
- Required: 3–5+ years of experience in surrogacy related family-building work as a case manager
- Strong judgment, organization, and communication skills
- Comfortable managing a full caseload while supporting team consistency
- Ability to occasionally support clients outside standard business hours
- Salary range: Based on experience.
- Full benefits: medical, dental, vision, life, 401(k) match, PTO.
- Unlimited sick time and flexible scheduling.
- Remote position (occasional travel may be required).
- Professional development opportunities in the reproductive health field.
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