Field Operations Manager - Convenience Retail

Job Description

Job Description

Primary Duties and Responsibilities

The Field Operations Managers is responsible for executing and improving ARA’s field marketing, prospecting, surveys, and merchandising initiatives. This may include training a team of field reps, evaluating and analyzing their performance, and planning and managing logistics..

Responsibilities

· Well Informed on all vendors contract and Planogram. .

· Coach, Train and Mentor Territory Development Managers (TDMs) on how to prospect a potential member and to bring him on board as a member, to train TDMs on all vendor contracts, and to do surveys in a proper and timely manner.

· Create Routes and schedule in order that all the existing members are approached on a quarterly basis by TDMs and also prospecting for new members.

· Monitor and track routes in order to optimize the output from TDMs and to track time and mileage for proper records.

· Make sure that TDMs visit the store to survey for compliance purpose. The surveys are conducted systematically and all the data are properly captured.

· Verify all surveys done for site assessment, cold vault equipment placement and in store opportunities

· To analysis survey for data mining and comparing it with the vendors complain and complaince.

· To make sure that all the survey results are captured and cleaned for the finance manager to compare it with the vendors analysis.

· Prepare training modules for new and existing TDMs.

· Access and evaluate team and individual performance.

· Ensure that the onboarding process for all new members (both in ARA & PBA) is completed in a timely manner.

· 3-5 years of Convenience Retail operations management experience required

· Must have Strong leadership abilities.

· Must have experience in managing large group of white collar labor force.

· Must have excellent organization skills.

· Must be able to multi-task in a fast-paced demanding atmosphere.

· Must have excellent time management skills.

· Must have experience in evaluating and training team members.

· Proficient in use of Microsoft Office Applications (i.e., Word, Excel, PowerPoint and Outlook)

· Must have analytical, goal oriented work style.