Director of Integration

Job Description

Job Description

Job title: Director of Integration

Location: Remote, US – EST time zone preferred

Company Overview :

Company: Formed in 2025, Galaxy is a rapidly growing coalition of commercial door, gate, dock, and access control companies. Galaxy partners with outstanding companies and invests in their growth, working every day to achieve our mission. Galaxy does not operate like a traditional private equity firm or a large strategic player, but rather as an alliance of like-minded owner operators driven by the vision of building a leading network of premier service providers across the United States. We've partnered with 10 brands to date, and anticipate maintaining a similar trajectory in 2026 and beyond.

Mission: We exist to enrich the lives of our people and keep our customers open and prospering. We are nothing without our people, and our service is as non-discretionary and mission critical as it gets.

Values: We live our values in every facet of the business: 1) Now. Not Tomorrow; 2) Own the Outcome; 3) Win Together 4) Better Every Day; 5) Love What You Do.

The Role:

Galaxy is seeking a Director of Integration to take full ownership of our Service Titan Center of Excellence. The Director of Integration will work hand-in-hand with field teams, brand leadership, and corporate functions to drive world-class implementations across the platform.

This role goes well beyond systems implementation and infrastructure. The Director of Integration will deeply understand the operational workflows of our brands and translate Service Titan's capabilities into clear SOPs that teams are capable of executing and excited to adopt. Equal parts project manager, trainer, and champion —this person will help brands unlock real ROI from the platform.

Importantly, this role is both operational and strategic. Beyond core implementation, training, and platform optimization, the Director of Integration will also partner with Galaxy executive leadership to develop and own our 3-year Service Titan technology roadmap. This includes serving as Galaxy's advocate and primary liaison with the Service Titan team, and engaging with other third-party platforms to maintain a view on high-ROI technology solutions in our space.

Specific responsibilities include:

• End-to-end ownership of Service Titan implementation at Galaxy brands, instilling a high degree of confidence and excitement in all levels of the organization as brands onboard to the platform
• Project management including cross-functional internal and external stakeholder management
• Define and document Service Titan SOPs
• Deliver world-class training and onboarding experience for all facets of the platform
• Engage as the primary ST contact for brands before and after go-live
• Ensure accurate, timely data is available to both brands and the corporate team
• Own 3-year roadmap for Service Titan and related technology
• Manage external vendors and third-party resources for discrete portions of Service Titan implementations

Qualifications:

• 5+ years of professional experience.
• Service Titan implementation ownership – ideally in a multi-brand platform
• Excellence in project management and cross-functional coordination
• Exceptional organizational skill and attention to detail
• Exceptional communication skills, capable of distilling complex topics for a wide range of audiences (field technician, brand GM, corporate finance, GSP executive)
• Experience building repeatable processes/playbooks that scale across multiple locations
• Proven ability to drive operational changes through influence and collaboration rather than mandate.
• Strong bias for action and team-first mentality
• Data-driven and process-oriented leadership

Qualified candidates should reach out to Jon Andujo: [email protected]

EEO Statement

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.