Sales Coordinator
- Maintain knowledge of all hotel services/features and hours of operation. As well as knowledge of departmental policies and procedures.
- Demonstrate the ability to learn and effectively utilize the daily systems and reports required by the team. Answer telephone within three rings, using correct salutations and telephone etiquette.
- Respond to inquiry calls in accordance with departmental procedures. Qualify space requests by gathering relevant information, then find best course of action based on each situation
- Maintain inventory levels and reorder office supplies as necessary.
- Establish and maintain filing system procedures and be prepared for new client files.
- Make photocopies and process as specified.
- Attend designated meetings as requested/required.
- Type and send contracts, addendums, proposals, and any other reports requested by managers.
- Assist Catering & Conference Service Teams with the creation of event documents.
- Submit all contracts to Director of Sales for review and approval.
- Process and code commission invoices for Accounting and Sales Departments.
- Create and submit amenities as requested by managers.
- Send client evaluation survey at the conclusion of each event.
- Maintain a professional attitude appearance at work and when representing the hotel.
- Provide support and assistance with special projects and requests from sales, catering and conference service team.
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