Sales Operations Compensation Analyst

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

Arrive, is seeking a Sales Operations Compensation Analyst to support the Off-Street Business Unit. This is a key role as the company continues to grow, ensuring our sales incentive programs scale effectively and remain aligned with strategic goals. The analyst will work closely with the BU Leader, HR, Finance, and other key stakeholders to administer, and analyze sales incentive plans that drive performance and align with business objectives. This position reports to the Senior Sales Compensation Manager.

Responsibilities will include:

Compensation Administration

Help manage the end-to-end incentive compensation process by extracting and validating sales performance data, processing payments in alignment with plan rules, and ensuring accuracy through rigorous checks and cross-system reconciliations.

Run detailed analysis on compensation plan performance at the product level, market type level (e.g., Hardware, Pay Stations for off-street open lots, MPP etc.) to identify trends, measure ROI and recommend plan adjustment

Design and implement audit frameworks for continuous review of compensation data, proactively identifying and resolving discrepancies prior to payout release.

Partner with Finance and Payroll to guarantee the accurate and timely disbursement of incentive payments, accelerators, and spiffs.

Communication & Collaboration:

Respond to inquiries from sales reps and managers regarding plan structure, performance tracking, exception requests, and payout details

Governance & Compliance:

Maintain comprehensive documentation of compensation plans, processes, policies, and calculations to support transparency and audit-readiness

Partner with HR and Finance to address compensation-related inquiries and disputes.

Ensure compliance with company policies, SOX requirements, and audit guidelines.

Who You Are (Required)

Minimum 2-5 years experience supporting sales compensation

Minimum 2-5 years hands-on experience with a sales compensation software platform (e.g., Xactly, Spiff).

Has supported sales compensation for a team of at least 50 or more sellers and leaders.

Strong understanding of sales incentive structures such as quotas, accelerators, draws, and spiffs

Expert proficiency in Excel, g-sheet including complex formulas, lookup functions, IF statements, pivot tables, and data analysis. You will be comparing, merging, and auditing large data files across systems.

Ability to follow, improve, and document processes that result in improved quality, accuracy, and compliance to sales incentives

Ability to manage multiple tasks and deadlines in a fast-paced, high-growth environment

Preferred Qualifications:

Bachelor’s degree in Business, Finance, Economics, Statistics, or a related analytical field.

Experience working in a global sales organization or across multiple geographies

Familiarity with Salesforce CRM and reporting tools (e.g., Tableau, Looker, Power BI)

About us

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.