IT Support Specialist
- Provide first-line technical support to employees across the U.S. via remote tools and in-person when needed.
- Troubleshoot and resolve software, hardware, and network issues efficiently.
- Manage IT help desk tickets, ensuring timely follow-up and resolution.
- Install, configure, and maintain end-user devices (laptops and peripherals), ensuring all setups meet company security and performance standards.
- Assist with onboarding and offboarding, including user setup, device provisioning, and access management.
- Support enterprise platforms such as Microsoft 365, Entra ID, and Intune.
- Coordinate with the Israel-based IT team on infrastructure projects, system updates, and policy rollouts.
- Maintain accurate documentation of tickets, assets, and configurations.
- Ensure adherence to company IT security standards and policies.
- Support IT procurement processes, including researching, purchasing, and tracking equipment and software licenses.
- 3+ years of experience in IT Support or a similar role.
- Strong working knowledge of Windows and macOS environments.
- Hands-on experience with device management (Intune/ABM, Jamf, or Kandji), network troubleshooting, and SSO support.
- Familiarity with cloud-based identity and security tools (Microsoft Entra ID, etc.).
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to manage multiple tasks in a fast-paced environment.
- Experience using ticketing and remote management systems.
- IT certifications (CompTIA A+, Microsoft, ITIL) are an advantage.
- Strong understanding of IT security best practices, including identity management, access control, and data protection.
- Ability to operate independently, prioritize multiple tasks, and manage time effectively in a distributed work environment.
- Proactive, dependable, and resourceful.
- Strong analytical and troubleshooting abilities.
- Excellent organizational and time management skills.
- Comfortable working independently and collaborating across time zones.
- Work with cutting-edge technology and a mission-driven global team.
- Join a rapidly growing company recognized by Forbes as one of the next billion-dollar startups.
- Competitive salary, benefits, and growth opportunities.
- Collaborative, innovation-driven culture with a strong global connection.
Recommended Jobs
Registered Nurse (RN) - Child & Adolescent Psych - Night Shift
Responsibilities Registered Nurse (RN) Opportunity- Par-Time- 12 Hour Shifts- Day or Night This night/day shift position offers 24 hours per week with an every other weekend requirement and…
Site Reliability Engineer (SRE)
Site Reliability Engineer (SRE) Location Atlanta, GA : Hermeus is an aerospace and defense technology company founded to radically accelerate air travel by delivering hypersonic aircraft. The company …
RN - Heart Failure Center, Float, LVAD
Responsibilities: The staff nurse provides nursing care to patients from birth through the lifecycle utilizing nursing processes to assess, plan, implement, and evaluate the care for patients. He/she…
Physical Therapist, Home Health
**Become a part of our caring community and help us put health first** As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence…
Senior Tax Manager Accountant
Job Description Job Description Wilensky & Co. is a local tax firm located in Sandy Springs, Ga. For over forty years, Wilensky & Co., P.C. and its professionals have devoted themselves to provid…
Pharmacy Resident - Walgreens Atlanta, GA
**Job Description:** The Walgreens PGY1 Community-Based Pharmacy Residency Program in Atlanta GA provides postgraduate training that enables residents to achieve their professional goals, become a lea…
Delivery Driver
Job Description Lovern Logistics is an Amazon Delivery Service Partner (DSP) looking for enthusiastic, team players to deliver Amazon packages. DSPs are independent businesses that partner with Am…
Pet Sitter/Dog Walker in Old Fourth Ward/Grant Park area
&##128062; Now Hiring: Pet Sitter & Dog Walker in Old Fourth Ward & Grant Park! &##128062; Love animals? Turn your passion into a rewarding job with CutiePaws, LLC! We’re an award-winning, profe…
Deliver Driver/ Durable Medical Equipment Technician
Description: DME Express is having tremendous growth and currently in need of the best drivers/technicians to deliver and pick up medical equipment such as Wheelchairs, Hospital Beds and Oxygen to Ho…
Construction Project Coordinator
Job Title: Project Coordinator Location: Newnan, GA Salary: Up to $60,000, depending on experience (DOE) Our client is a dynamic and growing construction company. They pride themselves on …