Closet Sales & Design Consultant
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Flexible schedule
- Training & development
As a Designer with The Closet Shop, you will be responsible for all aspects of the design and sales process. This includes initial customer consultation, design of projects, submitting complete and accurate plans, and following up with and being the primary point of contact for your customers.
Preferred Qualifications:
- Experience in or Bachelor’s Degree in Interior Design or similar (preferred but not required)
- Sales experience (preferred but not required)
- Strong attention to detail
- Problem solver and customer service mindset
- Familiarity/experience with CAD design software programs (preferred but not required)
- Ability to perform computer functions for an extended duration of time
- Excellent project management skills
- Ability to provide top level customer service
As a designer for The Closet Shop, your core duty will be to ensure the satisfaction of your customers by selling custom organizational solutions/designs for their home. You will be responsible for meeting with customers for an initial design consultation, advising the customer of design trends and options for their job including layout, materials, available colors, etc. You are also responsible for designing and submitting complete and accurate designs, acting as a point of contact for your customer, and conducting follow up calls with customers as necessary.
Responsibilities:
- Develop and maintain productive and effective relationships with clients
- Meet with clients to outline client needs and vision
- Take accurate measurements for developing floor plans
- Develop design concepts and produce contract documents based on client needs
- Sell appropriate design, materials, hardware, and accessories for the design concept
- Negotiate project cost and price jobs appropriately
- Manage the coordination and logistics of product deliveries and installation
- Provide follow-up support with clients
- Oversee the installation of the design by checking in with Installers during the job via calls or texts
- Meet a monthly sales quota
- Attend monthly one-on-one meetings with the Closet Team Lead
- Competitive Pay
- 401K + Company Match
- Excellent Working Environment
- Flexible Schedule / Work from home
- Paid Time Off + Holidays
- Pre-Qualified Leads (no cold calling)
- Product and sales training provided
- College degree preferred
- 2-5 years outside sales experience preferred
- Successful sales track record
- Prior CAD experience preferred
- Knowledge and passion for design, trends in the custom closets and retail industry
- Reliable transportation for travel to customers’ homes for consults
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