Director, Restaurant Openings & Concept Development
- Owns NHOP F&B critical path and governance , serving as the single point of accountability for F&B readiness milestones.
- Coordinate with key internal and external stakeholders including Design, Operations, Commercial, Development, etc.
- Accountable for all NHOP F&B readiness deliverables, including:
- Concept sign-off where applicable
- Agency alignment
- Design and development inputs
- Menu and bar readiness
- Training schedule, timeline and delivery
- Ensures alignment between F&B concept development milestones and overall development timelines.
- Leads issue resolution and escalation to maintain schedule, quality, and readiness standards.
- Manages deployment schedules for F&B task force and works in tandem with finance to ensure task force program is billed accordingly
- Serves as process owner and orchestrator for agency-led and internally created concept development
- Defines scope, briefs, timelines, and governance for external agency partners.
- Oversees agency outputs to ensure alignment with brand intent, market context, operational feasibility, and cost discipline.
- Owns and maintains relationships with third party agency from approved/preferred partner lists.
- Acts as the readiness gatekeeper for concept progression prior to Brand and Operations sign-off.
- Personally leads creative concept development for select halo assets and priority projects.
- Develops or directly shapes for halo / select in-house bespoke concept development:
- Market Research
- Concept narrative and positioning
- Menu and bar direction
- Guest experience intent
- Serves as the strategic owner of scalable F&B concepts across the L&L portfolio.
- Owns the evolution, adaptation, and readiness of core concepts for deployment across markets.
- Ensures concepts remain commercially relevant, operationally viable, and aligned to brand intent.
- Partners with Brand, Design, and Operations to translate concepts into deployable toolkits and NHOP-ready assets.
- Attend development pitches and represent the Food & Beverage organization to potential owners
- Communicate status updates to ownership groups and internal stakeholders on NHOP and Concept readiness and timelines
- Bachelor's degree preferred. Experience leading cross-functional teams in a global hospitality company
- At least 10 years of relevant experience with at least 6 years of experience at the Director level or above. Operational experience as a GM or Head of Food & Beverage in a Full Service or Luxury property ; Experience and expertise in t he development and roll out of Food & Beverage Programs and Products in the hospitality industry.
- Is proficient in the use of Microsoft Office, Avero, Revinate, JD Edwards and Vantage.
- Experience leading cross-functional teams in a global hospitality company.
- Operationally savvy: Can walk in the shoes of hotel owners and operators; aware of the realities and challenges of hotel restaurant operations.
- Strategic vision: Ability to pull together consumer and commercial priorities to envision how Kimpton's products should evolve.
- Leadership skills: Ability to build, inspire and focus a team on delivery; passionate and committed; able to build a strong culture.
- Results orientated: Completer/finisher - pushes projects through and delivers tangible change in the business; ability to execute.
- Collaborative team player: Politically savvy; great at building consensus and relationships across all levels, effectively coordinates effort.
- Resourcefulness/Organizational savvy: Knows who to ask for what and when to do it; can navigate the organization with minimal guidance. Collaborates with Regional Vice Presidents/Directors of Operations to build ownership support.
- Innovative: Creative thinker with the ability to transform ideas into a practical strategy.
- Dialed In: Commits to continuous education and ongoing networking within the market/industry.
- Commercial focus: Good financial understanding and broader business perspective; commercial, action orientated mindset.
- Credible: Can win trust of senior stakeholders up to and including EC (Executive Committee) level.
- Communication skills: Exceptional communication ability to build and maintain strong relationships. Communicates expectations, deadlines and needs/progress.
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