Site Coordinator

Job Responsibilities:

• Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment.
• May be responsible for: Courier Services, Reception Services, Switchboard Operations. Shipping & Receiving, Delivering and Processing of Mail.
• Handles formal contact with the customer, daily.
• Responsible for effective implementation and management of Service Excellence programs.
• Understands how to operate the required equipment/software efficiently to achieve service level agreements.
• Achieves profitability in cost of goods by effectively utilizing company materials and supplies.
• May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required.
• May include interaction with contracted vendors, facility management and occupants.
• May be responsible for office-supply inventory re-ordering.
• May be responsible for Conference room coordination and A/V equipment resource management.
• Maintains positive internal working relationships with all department employees by communicating in a professional manner.
• Collects and provides data to assigned leadership and customers. May include completing. monthly reports to customers with support from assigned leadership.
• Ensure financial responsibilities are met.

Skills:

• 1+ years of experience in a related field (B2B and/or technical).
• Previous 1+ year Customer facing work experience required.
• Demonstrated knowledge and understanding of technology.
• Tactical thought processing.
• Ability to present to a small group.
• Moderate Problem-Solving Skills.
• Basic Customer Service skills.
• Basic Technical aptitude.
• Basic Written and Verbal Communication skill.

Education/Experience:

• High school or GED is required.