Medical Office Receptionist/Office Support

Position Overview:

We are seeking a reliable, detail-oriented Medical Office Receptionist / Office Support professional to join our growing medical practice. This role serves as a key support position for daily office operations and patient communication, ensuring the front office and administrative workflows run smoothly.

The ideal candidate is organized, proactive, and comfortable handling a variety of administrative and operational tasks in a fast-paced medical environment.

Key Responsibilities:

Front Office Operations & General Support:

• Answer and appropriately route incoming phone calls in a professional and courteous manner.
• Monitor and manage administrative email inbox.
• Take messages and task internal staff.
• Process and manage patient referrals.
• Send, receive, and organize faxes.
• Prepare, organize, and distribute patient medical records on USB drives and CDs.
• Assist with document scanning, filing, and record organization as needed.
• Run occasional errands (mail, supplies).
• Provide general administrative support and step in during high-volume periods.

Mail, Shipping & Logistics:

• Prepare outgoing mail and packages.
• Take outgoing mail to the mailbox twice weekly.
• Create UPS shipping labels and track deliveries.
• Assist with resolving shipping or delivery issues as needed.

Qualifications:

• Bilingual (Fluent in Spanish) Required.
• Previous experience in a medical office or administrative role preferred.
• Strong communication and interpersonal skills.
• Must be able to maintain strict HIPAA compliance and patient confidentiality.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• Comfortable with basic office technology and shipping platforms.
• Professional, dependable, and team-oriented.

What We Offer:

• Full-time, stable position.
• Supportive and collaborative team environment.
• Medical and Dental insurance, eligible after 3 months of employment (employee only).
• 401(k) profit sharing plan eligibility after 1 year.
• PTO (beginning 2 months after hire date) - 10 days off, then an additional 5 days after 1st year, 20 days after 2 years, and 25 days after 5 years.
• Paid Holidays.
• Very Generous Christmas Bonus.

Work Schedule:

• Monday & Friday: 7:00 AM - 3:30 PM.
• Tuesday - Thursday: 9:00 AM - 5:30 PM.
• No weekends required.
• This is an in-office position (not remote).

Job Type: Full-Time.

Salary: $40,000 annually.