EB Assistant Account Manager
:
Brown & Brown is seeking an Assistant Employee Benefit's Account Manager for our Employee Benefits Team in Alpharetta, GA !
WHAT YOU'LL DO:
- Help customers understand insurance policies/coverages and determine their individual service needs
- Act as an advocate for customers on employee claim issues and carrier relations
- Answer customer and carrier questions through all means of communications such as through calls, personal meetings, seminars, etc.
- Educate customers on compliance responsibilities for state and federal laws effecting health plans (ERISA, SPD, COBRA, State Continuation, Medicare, FMLA, HIPAA. Etc.)
- Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements
- Other duties or special projects may be assigned
- Foster and seek relationships with teammates across all levels of Brown & Brown
- Ensure compliance with government agencies and corporate policies and procedures
- Always conduct the highest level of confidentiality
WHAT YOU'LL NEED:
- Must have, and maintain, current Life & Health Insurance License for required states within six (6) months
- Bachelor's Degree (BA/BS) with three (3) years of experience in the field of Employee Benefits Administration or high school graduate with a minimum of five (5) years of related experience, other combination of work and/or education will be considered
- Solid knowledge and understanding of group health and welfare benefit plan coverage, current legislation, rules, laws, and other regulations. Insurance plans, underwriting principals, selection, pricing, rating, and premium calculation
- Familiarity with complex benefit issues to serve as the key contact for customers to resolve them
- Proficiency in Microsoft Windows, Office 365, Word, and Excel
- Benefit Point experience or skills to learn software program at an accelerated ability and familiarity with AMS360
- Exceptional telephone demeanor
- Maintain a high level of confidentiality
- Exceptional customer service and interpersonal skills
WHAT WE OFFER:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid time off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Experience level:
- 3 years
- 5 years
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Commission pay
Experience:
- Employee Benefits: 1 year (Preferred)
License/Certification:
- Life & Health Insurance License (Required)
Work Location: In person
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