Field Service Analyst
Summary: SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.
Job Requirements:- Hands-on experience with the software product, Gotham. You will be responsible for training and guiding users in its application and functionality.
- Training experience (Classroom or Deskside)
- Proficiency in troubleshooting technical issues
- Strong understanding of DoD, Intelligence, or Law Enforcement missions
- TS/SCI clearance is REQUIRED
Desired Qualifications:
- Real world experience supporting intelligence or operations
- Familiarity with Gaia or Foundry
- Experience training other intelligence or operations software
- Excellent communication skills
- Travel independently, both CONUS and OCONUS, as required
- Technical knowledge, including working familiarity with languages such as Python, Java or HTML.
SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Recommended Jobs
Entry Level Marketing and Sales Assistant
Are you a motivated individual with a passion for people? Do you want to work in a place where your ideas matter, your growth is supported, and your hard work is recognized? Tempest Elite Group, …
Quality Control Specialist
Quality Control Specialist Location: Marietta Remuneration: Up to $1000,000 + pension + health + dental + PTO Industry: Industrial Manufacturing The Company: Join a global leader in…
Store Manager in Training
Job Description Job Description As a Store Manager in Training at City Thrift, you will be part of a company that has been around for almost 40 years and is a leader in the discount retail, repur…
CDL A Truck Driver - 1099 (Augusta)
Hiring CDL-A Truck Drivers TURN MILES INTO MONEY - Average $3,500-$4,700 gross per week SMART START TO OWNERSHIP - Flexible leases and a $1,000 sign-on bonus MORE FREIGHT. MORE FREEDOM. - M…
Life & Annuity Sales Leader - Own Your Success
Producers Wanted Who Want Ownership - Not Micromanagement We’re expanding and looking for licensed agents or sales professionals who want more than commission caps and limited growth. ✔️ Tra…
Telehealth Licensed Professional Counselor / Clinical Social Worker
Job Description Job Description Telehealth Licensed Professional Counselor (LPC) Licensed Clinical Social Worker (LCSW) Part-time (W-2), Remote Compensation: $37 - $44 hourly Nexus HR i…
Restaurant Manager
Overview: Benefits : Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels …
Nurse Practitioner / Physician Assistant
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Dental insurance ~ Flexible schedule ~ Health insurance ~ Pai…
Senior RFIC Layout Engineer
Are you passionate about designing advanced semiconductor layouts that enable next-generation wireless technologies? At Falcomm, we are transforming innovative semiconductor research into real-world …
Scrub Tech
Scrub Tech Full-Time | $23–27/hr Schedule: Monday–Thursday 7:30 AM–5:00 PM | Friday 8:00 AM–12:00 PM Location: Fayetteville, GA 30214 About Southern Pain and Spine Southern Pain and…