Hotel Front Desk Night Auditor
Job Description
Job Description
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities:- Provide exceptional service to all hotel guests during their stay
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Requires a flexible schedule that allows for overnight shift hours
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Great communications. and excellent customer service skills are required
- Diploma or equivalent from high school is required; some college is desired
Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.
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