SDC Business Systems Analyst--Alpharetta

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Job Title: Business Systems Analyst --Service Delivery Center Analyst

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

We help our clients transform. Together we are changing the way they interact with their Customers, Employees and Partners alike. We are modernizing their applications, creating new ones and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.

The opportunity

As an FSO Business Systems Analyst, you’ll be based in our Service Delivery Center, which is made up of high-performing US-based colleagues who work closely with our experienced advisory professionals. We deliver Technology project-based work and managed services to our clients. Here, you’ll work as part of a project team and will be responsible for the design, build/configuration, testing, analysis, delivery and support of Technology solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

We are looking for Business Analysts who will collaborate with clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment. The team leverages industry-leading tools and standard IT methodologies to enable major program transformations.

Your Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Document system requirements via process/workflow diagrams based upon analysis of system capabilities.
• Analyze current business processes and identify opportunities for improvement.
• Develop detailed functional specifications and use cases.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Work closely with IT teams to ensure that business requirements are translated into technical specifications.
• Conduct data analysis to support decision-making and strategic planning.
• Monitor project progress and ensure alignment with business objectives.
• Provide training and support to end-users on new systems and processes.
• Prepare reports and presentations for stakeholders to communicate findings and recommendations.
• Identify high-level risks, assumptions, and constraints, then implement approved actions and workarounds to minimize the impact of risks on the project.
• Communicate any development roadblocks to leadership and facilitate resolution.
• Effectively use the tools required for implementing business systems analysis and provide thought leadership for the growth of the toolset and functionality to aid in technology delivery.

To qualify for the role you must have

• Bachelor’s degree in business or other related field
• A minimum of 1 year of experience
• Experience in large-scale project delivery, including discovery, design, and release.
• Broad knowledge of the IT function and how IT enables business through effective and strategic target state solutioning.
• Knowledge of standard IT methodologies and processes, such as systems development life cycles, product management, PMBOK, Prince2, Six Sigma, and/or CMMI.
• Comfortable working in an Agile and cross-functional environment.

Ideally, you’ll also have

• Experience working in the financial services or professional services industry.

• Experience working with executive IT or business leadership.
• Demonstrated communication and facilitation skillsets, including presenting to stakeholders from multiple areas within the organization (e.g., Operations, Legal and Compliance, Engineering, Architecture, etc.).
• Relevant industry certifications (e.g., PMP, Agile, SAFe) are a plus.

What we look for

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner, eager to explore and implement creative solutions. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $55,400 to $113,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $66,600 to $128,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

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