Case Manager

Position Summary:

CHRIS 180-Fulton County services are rooted in trauma informed care. This care is directed by an understanding of neurological, biological, psychological and social effects of trauma. We assess consumers to learn if trauma occurred and whether it has a role in behavioral health needs. Some trauma includes: sexual, physical, emotional abuse, severe neglect, loss, witnessing violence, substance abuse, imprisoned family member, and abandonment. Understanding when trauma occurred helps us tailor our responses, treatment and services. Trauma-informed assessments and interventions always acknowledge, respects, and integrates cultural values, beliefs, and practices.

Case Manager will provide guidance, education, and support to youth & young adults, as assigned to ensure goals related to education, vocation, living situation, well-being as well as other life skills are developed and met. The Mental Health Specialist Case Manager will facilitate curriculums related to mental health resiliency to identified youth to increase their coping skills.

Role and Responsibilities:

The primary duties include but are not limited to the following:

• Displaying positive role-modeling to members
  • Promote self-esteem
  • Promote healthy boundaries
  • Promote good hygiene and appropriate personal appearance among young adults
  • Reinforce socially acceptable behaviors (ex: manners, eating habits, personal safety)
  • Teach and reinforce thoughtful decision making
  • Teach and reinforce professionalism in work tasks and employment
• Assessing members' history of trauma, strengths and needs
  • Administer Ansell Casey Life Skills Assessment (ACLSA)
  • Administer CANS (Child & Adolescent Needs & Strengths)
  • Aware of ACE score and implications on service planning
  • Develop & monitor Individualized Service Plans
• Coordinating Services and Collaboration
  • Transport member to and from facility and/or community sites
  • Meet with assigned member at minimum monthly
  • Monitor, schedule, facilitate and/or participate in Team Meetings for members.

• • Collaborate and communicate with other programs in the CHRIS 180 continuum in the provision of services to members
  • Collaborate and consult with other providers and entities in the provision of best care services to members
  • Monitor the provision of services provided
• Management of Caseload
  • Make necessary partnerships to meet member's health, well-being, education, mental health, and employment and future planning needs (i.e. Department of Public Health, Department of Family & Children Services, Georgia Department of Labor, employment staffing agencies, local colleges and tech schools, etc.)
  • Research and/or attend trainings to educate self on best practices to provide adequate services to members
  • Employ tools to maintain compliance with governing agencies or entities (i.e. DBHDD)
  • Manage budget and ensure appropriate spending
  • Oversee member’s progress and program participation
• Facilitating Skill Building
  • Research and develop skill building activities to facilitate members’ learning related to life skills, mental health resiliency & substance use recovery
  • Facilitate skill building discussion individually and/or in groups (ex. Seven Challenges, ATRIUM model)
• Documentation Requirements
  • Provide member updates in Case Notes
  • Complete Incident Reports as needed prior to shift end
  • Monitor completion of deadlines (i.e., Monthly Summary Reports)
  • Provide reports to governing/referral agencies regarding participation of member
• Performance and Conduct
  • Maintain confidentiality of member information
  • Maintain appropriate professional boundaries
  • Follow the CHRIS 180 Code of Ethics
  • Follow mandated reporting requirements of GA Code
  • Support and maintain an environment of emotional and physical safety for members, staff and other stakeholders at all times
• Demonstrate customer service;
  • Promote positive image of CHRIS 180 programs at all times
  • Work as a contributing and collaborative team member
  • Respond to consumer and peer needs in a timely fashion
  • Answer telephone calls and emails accordingly
  • Respond to requests for information from stakeholders in a timely fashion
• Maintain Personal Information and Training;
  • Attend and participate in staff meetings as scheduled
  • Attend and participate in required trainings as scheduled
  • Maintain required certifications
  • Review, understand and responsible to program policies
  • Provide documents in a timely fashion to Human Resources
  • Report changes in status to HR as required by policy

Qualifications/Competencies:

• Proficient in Microsoft Office
• Experience working with youth and transition age young adults with mental health and/or substance abuse diagnosis (co-occurring)
• Bachelor’s Degree* in the field of social services (Ex. Psychology, Social Work, Sociology)
• Must have valid Georgia driver’s license
• Skilled in assisting and maintaining consumers in their family homes and/or community,
• Ability to effectively relate to consumers, parents/custodians of all social, economic, ethnic and educational backgrounds, with firmness, fairness and concern
• Solid decision-making ability as related to the safety and well-being of consumers, families, community and staff
• Be guided by precedent and established policy and procedure in decision-making. This person will be required to analyze and react to difficult situations, often while under considerable stress and pressure
• Dependability, emotional stability and physically capable. This position requires some physical functions that are essential to satisfactory performance of the outlined job responsibilities, i.e. sitting, standing, walking, driving, speaking, hearing and the ability to physically restrain (when necessary)
• Ability to recognize when assistance and consultation is needed
• Ability and/or experience in working with severely emotionally disturbed children, adolescents and their families Must be free to travel as the position demands

Salary: 40K-50K (depending on experience)

Total Rewards for working at CHRIS 180

• Free clinical supervision for your licensure
• Competitive Salary
• Competitive 403 (b) benefit defined contribution plan
• Healthcare insurance options including HMO or PPO
• Dental and vision insurance options
• Basic life insurance 1x times your salary
• Employee assistance program
• Flex spending account
• Health Savings Account
• 11 paid holidays
• PTO
• Discounted college tuition for select colleges and universities

Schedule: The Case Manager works an average of 80 hours bi-weekly with a rotating on call schedule. The work schedule requires (2) Saturdays per month and flexibility to meet the needs of the program and availability on an emergency basis. Due to schedule or other operations necessities, the organization may transfer an employee to another location or shift, either on a temporary or permanent basis as this position is an employee of CHRIS 180, not the program

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.