Sr. Salesforce Business Analyst/Product Owner

Hybrid 2x weekly in Atlanta, GA

Our client is seeking a Sr Business Analyst / Product Owner that defines, documents, and prioritizes business needs to ensure effective delivery of high‑quality products and enhancements on the Salesforce platform. This role partners closely with the product owner team, the tech delivery team and business stakeholders to shape requirements, manage the backlog, and drive value-based delivery in an Agile environment.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

Responsibilities

• Lead requirements elicitation, process analysis, and documentation including user stories, acceptance criteria, and workflows.
• Serve as Product Owner for one or more Agile teams, owning backlog prioritization, refinement, and readiness.
• Facilitate Agile ceremonies, sprint planning, and product demos to ensure transparency and alignment.
• Partner with engineering, QA, UX, data, and architecture to support solution design, refinement, and delivery.
• Perform and validate Salesforce platform configuration in lower environments and support pipeline promotion to production.
• Manage integration requirements, ensure data alignment, and interpret architecture diagrams for cross-system solutions.
• Conduct stakeholder workshops across global regions to align requirements and document business processes.
• Support UAT readiness, change management, training, and feature adoption for business users.
• Engage in daily story refinement, challenge estimates where appropriate, conduct testing, and execute product demos.
• Identify opportunities to optimize processes, improve product performance, and reduce delivery risk.

Experience Requirements

• 7 to 10+ years in business analysis, product ownership, or a similar hybrid role.
• 5+ years of Salesforce platform knowledge beyond CRM UI.
• Proven experience writing user stories, managing backlogs, and applying Agile practices.
• Demonstrated success working across complex systems, integrations, and matrixed stakeholder groups.
• Strong communication with the ability to influence and align cross-functional teams.
• Experience with global stakeholder coordination and flexibility for cross-time-zone meetings.
• Experience with Jira and Confluence (preferred).
• Data analysis fundamentals using SQL or reporting tools (preferred).
• Exposure to AI capabilities such as Agent Force (preferred).
• Hospitality industry experience (preferred).

Education Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• CSPO or PSPO certification (preferred).
• CBAP or PMI-PBA certification (preferred).
• SAFe PO/PM certification (preferred).

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( [email protected] , 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!