Support Admin (Berkeley Lake)

Job Title: Support Admin, Restaurant Remodel

Location: Hybrid in Duluth, GA

Our client, a restaurant services and supply chain company, is looking for a Project Coordinator to join their team. This person would be supporting the New Restaurant Remodel team. This is a contract to hire role and onsite 1 day a week in Duluth, GA.

Principal Duties and Responsibilities

Administrative Support

• Conduct quote follow-ups via phone and email for new store/remodel projects and other growth initiatives.
• Work collaboratively with internal teams to route franchisee requests such as quote updates, quote revisions, or escalations.
• Collect and submit weekly RS board report in collaboration with the team.
• Build and publish equipment lead time sheets with Category Managers (CMs).
• Maintain and update equipment warranty lists in collaboration with the Equipment Maintenance Category Manager.
• Oversee and manage vendor contact lists in collaboration with CMs.
• Assist with franchisee meeting preparation (bi-annual):
• Source internal data to create reference sheets for multiple meetings each cycle.
• Assist in drafting meeting-specific to-do lists.
• Manage logistics and communications for in-person training events in partnership with the Equipment Maintenance Category Manager (registration, confirmations, reminders, post-event follow-up).

Data & Analytical Support

• Assist with ad hoc communications development, including product announcements, supplier updates, and commitment communications.
• Support phone survey execution for new store/remodel projects and other RS initiatives.
• Maintain and analyze member data to support targeted sales or marketing campaigns, research, and program development.
• Provide reporting and insights to support RS program performance and decision-making.

Optional Marketing/Communications Support (if applicable)

• Assist with preparing and distributing member communications (email campaigns, newsletters, flyers, SMS messages, etc.).
• Support the maintenance of the marketing/communications calendar.

Qualifications & Skills

1. Bachelor’s degree or equivalent work experience in business, communications, or related field.

2. 1-3 years of experience in an administrative, coordinator, or specialist role.

3. Strong organizational skills with attention to detail and accuracy.

4. Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook); experience with Smartsheet or CRM systems is a plus.

5. Comfort working with data–collecting, cleaning, and preparing for reporting.

6. Able to handle multiple priorities in a high-pressure environment

7. Proven ability to communicate effectively with diverse audiences and work associates

8. Experience working in a supply chain, franchise, and/or food service environment is a plus