Office Manager

Description

Office Manager

Local Candidates Only. Full Time in Office. No Sponsorship Opportunities for this role.

Agilysys, Inc. (Nasdaq: AGYS) is a leading developer and marketer of enterprise software, services and solutions to the hospitality and retail industries. Agilysys has over 3,000 customers including some of the world’s most recognizable resort, casino and cruise line brands. The company specializes in market-leading point-of-sale, property management, inventory and procurement, and mobile and wireless solutions that are designed to streamline operations, improve efficiency and enhance the guest experience. Agilysys serves casinos, resorts, hotels, foodservice venues, stadiums, cruise lines, grocery stores, convenience stores, general and specialty retail businesses and partners. Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom, Singapore and Hong Kong. For more information, visit www.agilysys.com.

The Office Manager is responsible for the day-to-day operations of the office and assigned remote locations, ensuring a safe, efficient, and welcoming workplace for employees, customers, and visitors. This role partners closely with HR, Facilities, IT, Finance, Marketing, and external vendors to support business operations, employee experience, and high-visibility corporate activities. The ideal candidate is highly organized, proactive, service-oriented, and comfortable managing multiple priorities across on-site and remote locations.

Key Responsibilities

Office Operations, Facilities & Remote Locations

• Manage daily office operations, including space utilization, supplies, office snacks, mail services, and common areas
• Oversee remote office locations, including a warehouse facility and a WeWork location in Bellevue, WA, ensuring operational consistency and compliance
• Serve as primary point of contact for building management, WeWork community teams, landlords, and facilities vendors
• Coordinate office moves, buildouts, decommissioning projects, and vendor walkthroughs as needed
• Oversee maintenance requests, repairs, security access, and workplace safety procedures across all supported locations
• Ensure compliance with local health, safety, and workplace regulations

Vendor & Budget Management

• Manage relationships with office and facilities vendors (cleaning, security, maintenance, office supplies, catering, etc.)
• Track contracts, renewals, invoices, and service levels across all locations
• Partner with Finance on budget tracking, purchase orders, and expense management
• Identify cost-effective solutions and operational efficiencies

Corporate Events, Meetings & Executive Support

• Support the planning and execution of corporate events and meetings, including customer meetings, leadership meetings, and internal events
• Coordinate logistics for corporate meetings, including room setup, technology readiness, catering, and on-site or remote support
• Provide logistical and on-site support for earnings calls, Board of Director meetings, virtual global Town Halls, and other company-wide meetings, partnering with Executive Leadership, Marketing, IT, and other Executive Assistants as needed
• Manage meeting-day readiness, including space configuration, vendor coordination, and issue resolution
• Ensure a professional and seamless experience for executives, employees, and external guests

Employee Experience & Support

• Serve as a primary point of contact for employees across supported locations, addressing workplace-related questions and needs
• Support onboarding and offboarding activities for office-based employees
• Assist with office-based and location-based events, meetings, and employee engagement activities
• Promote a positive, inclusive, and well-organized workplace environment

Administrative & Cross-Functional Support

• Partner with HR, IT, Security, Finance, and Marketing to support office- and location-related processes and policies
• Maintain office documentation, procedures, and vendor records for all supported locations
• Support business continuity, emergency preparedness, and incident response planning
• Assist with special projects as assigned

Qualifications

Required

• 3+ years of experience in office management, facilities coordination, or workplace operations
• Experience supporting multiple locations or remote sites
• Strong organizational skills with the ability to manage competing priorities independently
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office

Preferred

• Experience supporting high-visibility corporate meetings (e.g., Town Halls, earnings calls, customer-facing meetings)
• Budget tracking or basic financial coordination experience

Key Competencies

• Highly organized with strong follow-through across multiple locations
• Calm and professional under pressure, especially during live meetings and events
• Proactive problem solver with strong attention to detail
• Service-oriented mindset with a focus on employee and guest experience
• Demonstrates sound judgment and confidence in pushing back or declining requests when necessary

Working Conditions

• Primarily on-site with responsibility for remote location oversight, including periodic visits to the warehouse and Bellevue WeWork location
• May require occasional flexibility outside standard business hours to support events or company-wide meetings

*The responsibilities listed are not an exhaustive list and other duties may be assigned if needed to support the business.