Product Manager

Rockstar is recruiting for a forward-thinking technology company dedicated to enhancing safety and connection in senior living communities. They replace outdated systems with a digital-first approach to ensure every resident is known, protected, and connected, providing clarity for families and staff while keeping human connection at the heart of care.

Our Mission:

The company is dedicated to ensuring that every person in a senior living community is known, protected, and connected. It replaces outdated paper logs with a digital greeting that fosters safety and a true sense of belonging. The goal is to provide calm clarity for families and staff, ensuring that human connection remains at the heart of care.

Our Culture:

The company is a service-driven team that uses technology to solve real-world problems. To be successful here, you must align with the six values that define how they work and interact every day:

- Compassion: They care deeply about their customers and end users because they are all children and grandchildren. This personal connection drives them to treat every community as if their own family lived there.

- Humility: They all "sweep the floors." No task is too small, and they are always willing to serve and do whatever is needed to support the team.

- Collaboration: They believe in "singing harmony." They are at their best when they work together, blending their unique strengths to create a better outcome than they could alone.

- Customer Focus: They are here to solve problems and leave a lasting legacy. Every decision they make is centered on providing value and building long-term trust with their partners.

- Flexibility: They all wear many different hats. They stay agile in their roles to meet the evolving needs of their customers and their growing company.

- Growth: They never settle for "good enough." They are lifelong learners who are always working to be better, do better, and push the boundaries of what’s possible.

Job Overview:

The Product Manager is the Strategic Architect and Master Builder of the product ecosystem. Reporting to the Director of Product Management, this role occupies a pivotal position connecting executive vision with engineering execution. While the "North Star" is set by the founders and senior leadership, this role is responsible for the vital work of translating that high-level vision into a cohesive, executable product strategy—and the detailed requirements that power it.

This role is not just for a high-level thinker; it is for a practitioner. The individual will synthesize feedback from leadership, market data, and customer insights to define the "What" and the "Why," and will have the technical discipline to document the "How." This role provides the strategic framework and the foundational requirements that empower the Product Owners to drive tactical excellence at the sprint level.

Key Focus Areas:

- Strategic Translation & Documentation: Partner with the Director of PM to take high-level objectives and translate them into a prioritized roadmap and comprehensive functional requirements.

- Requirement Architecture: Own the "Source of Truth" for complex product initiatives, ensuring that business logic is sound and documented before it reaches the development phase.

- Market & User Synthesis: Conduct research to validate the direction set by leadership and identify opportunities for innovation.

- Cross-Functional Orchestration: Act as the central hub for Sales, Marketing, and Customer Success to ensure alignment on upcoming initiatives.

- Tactical Mentorship: Provide the "high-level scannability" for the product, guiding the Product Owner in breaking down complex epics into actionable user stories.

Responsibilities:

- Roadmap & Requirement Ownership: Maintain a strategic roadmap and author high-level functional requirements for major initiatives, ensuring technical feasibility and commercial viability.

- End-to-End Scoping: Define "The What" by creating initial value propositions, feature themes, and detailed logic flows to ensure the Product Owner and Dev team have a clear path forward.

- Business Case Development: Perform trade-off analysis to ensure the team focuses on initiatives with the highest ROI and mission alignment.

- Strategic Discovery: Lead the "Discovery" phase—identifying MVP requirements, writing initial specs, and defining success metrics for new ventures.

- Product Evangelism: Communicate the "Why" behind the product direction to the entire company, ensuring everyone understands the vision and the mechanics of how they get there.

- Refinement Support: Step into the "weeds" of the backlog when necessary to assist the PO in refining complex technical stories or edge cases.

Experience & Qualifications:

- Education: 4-year degree in a relevant field required.

- Experience: 3+ years of modern product management experience. A proven track record of writing high-quality PRDs (Product Requirement Documents) or functional specs is essential.

- Collaborative Maturity: Proven ability to work within a structured product org, reporting to a Director while guiding a Product Owner/Dev team.

- Agile Leadership: Deep experience with Agile/Scrum and a sophisticated understanding of how to manage the lifecycle of an initiative from concept to launch.