Client Services Director (Law Firm)- Hybrid

Legacy Design Counsel
Atlanta, GA

Job Description

Job Description

Client Services Director

Legacy Design Counsel (formerly the Law Office of LaShawnda D. Conner, LLC)

Location: Hybrid (In-office + Remote)

Compensation: Starting rate at $45,000 per year (could be higher depending on experience) + Health Stipend + PTO

About Us

Legacy Design Counsel is an innovative law firm dedicated to guiding clients through estate planning with clarity, care, and professionalism. We pride ourselves on offering a supportive, detail-oriented, and client-focused environment that empowers families to plan for the future with confidence.

At the heart of our practice are our Core Values :

  • Community – We build strong, supportive relationships with clients and each other.
  • Education – We believe in empowering clients with knowledge and continuously learning ourselves.
  • Integrity – We do what is right, always.
  • Innovation – We embrace change and leverage technology to improve client service.
  • Excellence – We strive to deliver the highest quality in every interaction and outcome.

We are seeking a Client Services Director to join our growing team. This role is pivotal in ensuring our clients feel supported from their first interaction through the completion of their matter. The right candidate is highly organized, tech-savvy, and thrives in a role where client care and operational excellence meet.

Role & Responsibilities

As our Client Services Director, you will:

  • Conduct initial consultations with prospective clients, guiding them through our firm’s services and processes.
  • Serve as the main point of contact for clients, keeping them informed and engaged throughout their journey with the firm.
  • Coordinate case progress, monitor deadlines, and ensure that no task or client matter falls through the cracks.
  • Support the attorney by preparing client files, performing initial plan reviews, and managing follow-up communications.
  • Oversee scheduling through Calendly and ensure seamless client intake using tools like Decision Vault.
  • Manage and update case information in MyCase, LEAP, and WealthCounsel, ensuring accurate documentation.
  • Assist with marketing and client engagement efforts, including newsletters and campaigns via Mailchimp.
  • Help streamline workflows, create consistency, and maintain a culture of excellence in client service.

Work Arrangement

  • Hybrid Role: During onboarding, you will be expected in-office at least 3 days per week . As you grow in the role, additional flexibility will be provided.

Qualifications

The ideal candidate will bring a blend of professionalism, empathy, and initiative. Essential qualities include:

  • Experience in the same role
  • Highly Organized with Strong Attention to Detail – Able to manage multiple tasks, deadlines, and client files without oversight.
  • Self-Motivated and Independent Worker – Takes initiative, problem-solves, and moves projects forward with minimal direction.
  • High Integrity and Discretion – Trusted with confidential client and firm information.
  • Strong Communication Skills – Professional, clear, and empathetic communication both verbally and in writing.
  • Tech-Savvy and Adaptable – Comfortable learning and using multiple platforms, including MyCase, LEAP, WealthCounsel, Decision Vault, Calendly, Mailchimp, Microsoft Office Suite

Compensation & Benefits

  • Salary: Starting rate at $45,000 annually , commensurate with experience.
  • Health stipend to support your well-being.
  • Paid time off: Office holidays observed + up to 15 PTO days .
  • Opportunity to work in a supportive, growth-oriented environment where your contributions directly impact client experiences and the firm’s success.

We understand the complexities of navigating new opportunities in the legal space. You can trust that all employment inquiries are kept strictly confidential.

Posted 2026-05-10

Recommended Jobs

Picture Framer - Second Shift

Colorchrome Atlanta, Inc.
Norcross, GA

Job Description Job Description The  Picture Framer - Second Shift  will work with the highest quality picture framing equipment in a high volume, climate controlled, production facility to cut a…

View Details
Posted 2026-06-23

Heavy Equipment Operator

City of Valdosta
Valdosta, GA

Job Description Job Description Description: This position operates heavy equipment in the construction, repair and maintenance of the water distribution and wastewater collection systems. …

View Details
Posted 2026-04-05

Manager, Operational Excellence & Network Transformation (Hybrid Work Schedule)

Parts Town
Atlanta, GA

Position at Parts Town See What We’re All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First…

View Details
Posted 2026-05-29

Travel Nurse RN - Cardiovascular Operating Room in Augusta, GA

SkyBridge Healthcare
Augusta, GA

Registered Nurse (RN) | Cardiovascular Operating Room Location: Augusta, GA Agency: SkyBridge Healthcare Pay: Competitive weekly pay (inquire for details) Contract Duration: 14 Wee…

View Details
Posted 2026-05-21

Voter Engagement Coordinator

CASA INC
Atlanta, GA

CASA & CASA IN ACTION SYNOPSIS: CASA’s mission is to create more just society by building power and improving the quality of life in the working-class: Black, Latino/a/e, Afro-descendent, Indigeno…

View Details
Posted 2026-04-24

Accounting Administrative Assistant

CORG Management Group
Atlanta, GA

Job Description Job Description Benefits: ~401(k) matching ~ Dental insurance ~ Health insurance ~ Training & development CORG Management Group is seeking an immediate hire for a fu…

View Details
Posted 2026-06-22

Sales Manager

Georgia

Job Schedule Corporate Retail Store Job ID 77562 Sales Manager The salary range for this role is $13.50 to $15.00 per hour. This position is also eligible for incentive pay based on performanc…

View Details
Posted 2026-06-18

Nurse Practitioner

Wellpath
Statesboro, GA

You Matter • Make a difference every day in the lives of the underserved • Join a mission driven organization with a people first culture • Excellent career growth opportunities Join us an…

View Details
Posted 2026-05-29

Private Funds Associate

5 Legal
Atlanta, GA

Job Description Job Description Top AmLaw 100 law firm seeks an associate to join their Private Funds Group. Candidates should have a minimum of 3-5 years of experience in representing estab…

View Details
Posted 2026-04-02

LICENSED RDH

Bella Cosmetic and Family Dentistry
Tucker, GA

Top Hygienist Wanted Our main focus here at Bella is to impact our community in a positive way. Our community starts with our team and our families and it extends out to the public. We are not inter…

View Details
Posted 2026-06-05