Program Manager, AI Foundations
- A servant leader who enables teams to self-organize, self-manage, and deliver via effective Lean-Agile practices.
- Facilitates all sprint ceremonies within the Scrum Framework - Daily Stand Up, Sprint Planning, Sprint Review, Backlog Refinement, Mid-Sprint Review, and Retrospectives.
- Ensure team understands the purpose and principles to all Scrum ceremonies, ensuring team is value focused throughout each iteration.
- Acts as a change agent to support continuous improvement of the team and optimize delivery.
- Develops and implements continuous improvement plans. Challenges the "norm" and develops and executes improvement plans in the areas of quality, predictability, and flow.
- Leads, guides, influences, and acts as a role model, exemplifying Scrum, XP, and/or Kanban principles.
- Partners with the delivery manager, technical lead, or other stakeholders to understand and advocate for achieving technical best practices.
- Collaborates with Global Technology project managers and product owners on feature-based financials (estimates and spend detail).
- May support cross-team dependency identification, tracking and resolution.
- Works with the product owners on a continual basis to refine and prioritize backlog.
- If a part of an Agile Release Train (ART), participates and significantly contributes to ceremonies, such as Agile Release Train Synch, Scrum Master sync, and PI planning.
- Utilizes Atlassian Jira (or other IHG approved delivery tool) and adheres to established standards and guidelines.
- Track and report on Agile metrics (e.g. velocity, cycle time, burn-down) to provide insights into the team's performance and to drive continuous improvement.
- Typically, a minimum of 5+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.
- Typically, a minimum of 1+ years performing the role of a Scrum Master.
- Experience working with and facilitating interactions with distributed agile teams.
- Formal coaching experience is preferred.
- Knowledge about Scrum, Extreme Programming (XP), Kanban and/or Scaled Agile Framework (SAFe).
- Ability to support and guide teams to achieve sprint and release goals.
- Aptitude of effectively facilitating team-level discussions and resolving conflict within and across teams.
- Knowledge of Agile values, principles, and engineering practices.
- Knowledge of DevOps principles and practices (e.g. CI/CD. automated testing) is a plus.
- Knowledge of and proficiency with Atlassian Jira or similar tool.
- Strong communications skills with the ability to develop positive working relationships with different stakeholders.
- Ability to effectively facilitate and resolve conflicts within small to medium sized group or team level discussions (typically, 2-3 teams or 20+ person size groups)
- Ability to mentor other Scrum Masters and create a community of practice.
- Desire and appetite to improve your craft within the Agile community and bring those best practices to your team and the IHG Agile community.
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