Bilingual Property Manager - The Preserve On Conley

Job Description

Job Description

Bilingual Property Manager

Forest Park, GA • Customer Service • Hospitality & Tourism • Real Estate • Full-Time

Salary Type: DOE

We are seeking an experienced and driven Property Manager to oversee the operations and management of our community. The Property Manager will play a key role in maintaining our commitment to excellence, fostering community engagement, and ensuring the satisfaction of our residents. This position requires strong leadership, exceptional organizational skills, and a dedication to upholding our core values and lead the team in creating a positive, solution-oriented, and excellence-driven environment. This role requires exceptional leadership, financial acumen, fluent in Spanish, and a commitment to fostering community and success within the organization.

Core Responsibilities:

1. Resident Relations:
   • Cultivate positive relationships with residents by providing exceptional customer service and addressing their needs and concerns promptly and effectively.
   • Organize and oversee resident events and activities to promote a sense of community and enhance resident satisfaction.
2. Property Operations:
   • Oversee day-to-day operations of the property, including leasing, maintenance, and groundskeeping activities.
   • Develop and implement strategies to optimize property performance, minimize vacancies, and maximize revenue.
   • Conduct regular property inspections to ensure compliance with safety, cleanliness, and aesthetic standards.
3. Financial Management:
   • Develop and manage the property budget, including revenue projections, expense management, and capital improvements.
   • Monitor rent collection and delinquency rates, implement strategies to minimize arrears, and enforce lease agreements as necessary.
   • Review financial reports and analyze variances to identify areas for improvement and cost-saving opportunities.
4. Team Leadership:
   • Recruit, train, and supervise property staff, including leasing agents, maintenance technicians, and administrative personnel.
   • Provide ongoing coaching and performance feedback to ensure team members are equipped to meet performance goals and deliver exceptional service.
5. Compliance and Risk Management:
   • Ensure compliance with all federal, state, and local housing regulations and fair housing laws.
   • Implement and maintain comprehensive risk management procedures to mitigate liability and protect the interests of the property owner.
6. Vendor and Supplier Management:
   • Negotiate contracts and oversee relationships with vendors, contractors, and service providers to ensure quality workmanship and cost-effective services.
   • Monitor vendor performance and enforce contractual obligations to uphold property standards and meet operational needs.

Qualifications:

• Bachelor's degree in Business Administration, Real Estate Management, or related field preferred.
• Minimum of 3 years of experience in property management, with a proven track record of success in leadership roles.
• Strong understanding of property management principles, including leasing, maintenance, financial management, and customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in property management software and Microsoft Office Suite.
• Current knowledge of federal, state, and local housing regulations and fair housing laws.

Core Values Integration:

• Positivity: Maintain a positive and supportive environment for residents and team members, fostering a culture of collaboration and respect.
• Solution Orientation: Approach challenges as opportunities for growth and improvement, implementing proactive strategies to address issues and enhance property performance.
• Pursuit of Excellence: Strive for excellence in all aspects of property management, continuously seeking opportunities for innovation and improvement.
• Transparency and Candor: Foster open and honest communication with residents, team members, and stakeholders, building trust and accountability within the community.
• Dedication to Outperform: Commit to exceeding expectations and delivering exceptional service to residents and stakeholders, demonstrating a strong work ethic and dedication to achieving results.
• Leadership: Lead by example, providing clear direction, guidance, and support to the property team, and promoting a collaborative and inclusive work environment.
• Financial Strength: Manage property finances responsibly and strategically, maximizing revenue and minimizing expenses to ensure long-term financial stability and growth.

Join us and be a part of a team that is dedicated to creating success through positivity, solution orientation, excellence, transparency, dedication, leadership, and financial strength. Apply now to become the Property Manager with LVL Living and help us build thriving communities and organizations.