Store Operations Supervisor (Bilingual)

About the Role

Talpa Supermarkets is seeking a Bilingual Store Operations Supervisor to support daily store operations and help lead a high-performing, customer-focused team. This role partners closely with the Store Operations Manager to ensure smooth operations across departments, strong team engagement, and consistent execution of company standards.

This position is open across multiple Talpa Supermarkets locations , including:
Dalton, Talpa Plaza Fiesta, Norcross, Marietta, Lawrenceville, Lilburn, Mableton, Nashville (TN), Peachtree Corners, Gainesville, Sugarloaf, and Morrow.

This is a hands-on leadership role with clear growth potential into a Store Manager position. Fluency in both Spanish and English is required to effectively support our employees and customers.

Key Responsibilities

Store Operations & Leadership

• Support the Store Operations Manager with daily store operations across departments
• Supervise, coach, and motivate associates to deliver excellent service
• Step in as Acting Store Operations Manager when the Store Operations Manager is absent
• Ensure compliance with company policies, safety standards, and procedures

Team Support & Development

• Assist with hiring, onboarding, training, and scheduling
• Support performance management, coaching, and corrective action processes
• Foster a positive, accountable, and team-oriented work environment

Customer Experience & Merchandising

• Ensure high standards of customer service and resolve escalated concerns
• Support merchandising standards, promotions, and pricing accuracy
• Monitor store appearance, cleanliness, and organization

Inventory & Administrative Support

• Assist with inventory control, ordering, shrink prevention, and receiving
• Support cash handling, POS processes, payroll inputs, and reporting
• Help track sales performance and operational KPIs

Qualifications

• Bilingual (Spanish & English) – required
• 2–4 years of retail or grocery management experience
• Strong people leadership, communication, and customer service skills
• Experience with inventory management, POS systems, and scheduling
• Ability to work flexible schedules, including weekends and holidays
• Knowledge of retail safety and loss-prevention practices
• High school diploma or GED required (college coursework preferred)
• Proficiency in Microsoft Office, especially Excel (basic reporting and analysis)

Why Join Talpa Supermarkets

• Competitive hourly pay with advancement potential
• Clear path into Store Operations Manager and multi-unit leadership roles
• Supportive, people-first culture
• Stable, growing grocery organization
• Opportunity to make a real impact in the community

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 40 lbs.
• Fast-paced retail environment