Architecture, Engineering & Construction (AEC) Client Operations Director
- Serve as the operational liaison between clients and offshore BIM/VDC delivery teams.
- Lead onboarding, technical alignment, and review meetings with clients and internal teams.
- Translate design intent and project requirements into clear direction for offshore production teams.
- Oversee development and implementation of Revit standards, templates, and content libraries.
- Provide technical support, training, and best practice guidance to clients and internal teams.
- Manage BIM 360/ACC setups and collaboration workflows across disciplines.
- Participate in client governance, planning, and performance alignment discussions.
- Provide subject matter expertise during client calls, reviews, and strategic planning sessions.
- Ensure delivery teams meet quality and schedule expectations.
- Collaborate with client services and executive teams to support long-term client success.
- Expert-level proficiency in Autodesk Revit (Architecture, Structure, MEP); strong command of AutoCAD, Navisworks, and other core BIM tools.
- Familiarity with AEC software such as IES, Enscape, Bluebeam, Rhino, etc.
- Skilled in BIM 360/Autodesk Construction Cloud setup, model coordination, and collaboration workflows.
- Adept at capturing client requirements, interpreting technical needs, and effectively translating them to internal delivery teams.
- Working knowledge of U.S. building codes, design workflows, production cycles, and program management software.
- Proficient in VDC tools and workflows, including Navisworks and Evolve, with strong focus on clash detection, point cloud integration, and model coordination.
- Strong ability to create and document architectural, structural, and MEP details.
- Experience with data interfacing, and import/export across multiple platforms.
- Solid understanding of construction terminology, US building codes and building techniques (means and methods).
- Outstanding verbal and written communication skills.
- Strong analytical and presentation capabilities.
- Proficient in project management methodologies and related software.
- Ability to manage and prioritize multiple projects and studios simultaneously.
- A college degree is required. A bachelor’s or master’s degree in architecture, engineering, or construction Management is preferred.
- Additional certifications such as Autodesk Certified Professional, LEED, PMP, or BIM Coordination/Management credentials are a strong plus.
This is a remote position based in the U.S., with proximity to a major airport preferred. Travel is required approximately 50% or more, both domestically and internationally. Professional Experience:
- Minimum 7 years in progressively responsible roles within architectural, engineering, structural, or construction-focused firms.
- Over 5 years in roles managing client relationships and internal delivery teams.
- Prior experience working with offshore teams is essential.
- Proven ability to lead client and business meetings through demonstrated domain and industry expertise.
- Strong capability to understand client business challenges, propose strategic initiatives, and guide solution-driven discussions.
- Ability to serve as a technical resource to support the Client Services team.
- Involved in client governance, project alignment, assurance, integration, planning, financial tracking, infrastructure optimization, and continuous improvement.
- High energy and strong work ethic.
- Collaborative and team-oriented mindset.
- Confident and respectful communicator at all levels.
- Self-motivated and proactive.
- Resourceful and creative problem-solver.
- Flexible and adaptable to dynamic environments.
- Consistently positive and dependable.
Compensation & Benefits:
- Competitive base salary + commission/bonus structure
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
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