Trilith Guesthouse Banquet Server

: We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so. About Trilith Guesthouse Nestled within the vibrant Town at Trilith, this 192-room boutique Tribute Portfolio hotel is designed not to rest weary travelers, but instead, to awaken the storyteller in all who visit. Opening its doors in early 2024, Trilith Guesthouse in Fayetteville, Georgia is a gathering place for artists, storytellers, and makers, surrounded by creativity and the nearby Trilith Studios, one of the largest purpose-built movie studios in North America. Featuring sophisticated accommodations, over 17,000 square feet of meeting space, a chef-driven restaurant, and a European-inspired rooftop bar and lounge, Trilith Guesthouse embraces all who seek to continue the timeless tradition of storytelling, promising an immersive experience like no other. Overview of the role

• The Banquet Server will be responsible for the flawless delivery of all banquet events to ensure exceptional service to all guests. You will be involved in all aspects of banquet deliver to include greeting guests, serving the guest, and set up and break down of event areas. The Banquet Server will do this in a manner and practice that is consistent and in accordance with Autograph and Tribute Collection standard under the franchise of Mainsail.

What you have

• Previous hospitality and/or banquet serving experience
• Excellent customer service skills
• Able to use technology to include computers, tablets, POS, and iPads
• Excellent communications skills, in both written and spoken form
• Working knowledge of food and beverages

• Knowledge of local laws in regard to serving and consumption of alcohol
• High School Diploma or higher

What you'll do

• Set up functions in the banquet space to include other areas within the hotel as indicated in the Banquet Event Order
• Serve meals to the guest in a professional and hospitable manner, ensuring the meals are delivered to the correct recipient with allergies and specific meal requests in mind
• Set up for banquet functions to include placement of dishes, silverware, glasses, chafers, serving ware, linens, various décor, and condiments
• Pre-set tables to include (but not limited to) water, menus, and salads
• Handle and maintain station or station areas during banquet period, and inform supervisor of any changes or needs to not negatively impact guest experience
• Serve alcoholic beverage to guests while following local laws regarding alcohol consumption and checking validity of age
• Bus tables and station area quickly and quietly
• Clean up and break down function area upon end time; to include clearing of tables and banquet space, removal of food receptacles, and removal of linen and décor.
• Other necessary duties as assigned by reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift, pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly

• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits

• Full-time Associate Benefits

Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees

• Part-time Associate Benefits

All above listed benefits except for Medical Insurance and Holiday Pay