B2B Collections Specialist
shift: First
work hours: 8 AM - 6:30 PM
education: Bachelors Responsibilities As a Business to Business Collector, job duties include:
- Handle a portfolio of 2700-3000 accounts, predominantly business-to-business, with a focus on accounts overdue by 60 days or more.
- Conduct 64 daily calls on overdue accounts, leveraging emails and customer service skills.
- Interacts with client Accounts Payable Department regarding status of payments in a fast goal-oriented collections department.
- Identifies areas of concern and provides effective problem resolution and suggestions regarding customer account status.
- 2+ years in high-volume collections, adept with MS Office and Excel.
- Experience with ERP systems, preferably in a business-to-business setting.
- Demonstrated understanding of credits and debits, capable of resolving unapplied cash.
- Excellent communication skills to foster client relationships and resolve payment issues.
- Competitive pay with potential for growth based on experience.
- Comprehensive benefits including healthcare, 401k matching, and mental health care.
- Monthly catered lunches, snack days, and team-building events.
- Generous vacation package and sick days from day one.
- Performance bonuses up to $300/month based on achieving collection goals.
- B2B Collections
- Collections
- Commercial Collections
- B2B Business to Business
- Accounts Receivable
- MS Excel
- High Volume Collections
- ACH Payments
- Customer Aging
- Aging Reports
- Customer Service
- High Call Volume
- Debit and Credits
- ERP
- Accounts Payable
- Years of experience: 2 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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