Senior Warehouse Associate

Job Description

Job Description

Senior Warehouse Associate

Location: Atlanta, GA
Starting Pay: $18.90 and up (based on experience), 1st shift

Responsibilities

• Serve as a liaison between warehouse associates and Supervisors to support daily execution, communication, and alignment on priorities
• Mentor and train new hires, providing hands-on coaching in standard work, quality expectations, and safe material-handling practices
• Assist with receiving, picking, staging, palletizing, replenishment, and other warehouse functions as needed to meet service and productivity goals
• Monitor workflow progress and task completion; help balance labor, identify constraints, and escalate risks to on-time performance
• Report performance concerns, safety issues, and process inefficiencies to leadership; support corrective actions and continuous improvement
• Troubleshoot and help resolve team issues including conflicts, performance gaps, and workflow bottlenecks; reinforce accountability and teamwork
• Promote and model safe work practices at all times, support safety observations, housekeeping, and incident prevention efforts
• Support accurate documentation of work (scans, location moves, staging status) in the WMS as required
• Participate in training and development programs as directed
• Additional duties as assigned

Qualifications

• Experience: Minimum 2 years of experience across multiple warehouse functions required
• Preferred: Prior leadership, mentorship, or training experience
• Skills:
  • Strong communication, leadership, and interpersonal skills
  • Ability to coach, support, and motivate team members
  • Solid understanding of warehouse processes and workflows
  • Ability to troubleshoot operational issues and support process improvements
• Certifications/Licenses: None required
• Preferred Certifications: OSHA forklift certification; additional warehouse safety/equipment certifications are a plus

Essential Functions (ADA)

• Ability to communicate and exchange accurate information with associates and supervisors to coordinate work, coach performance, and address safety and operational issues
• Ability to move/traverse throughout the warehouse to observe workflow, support associates, and assist with receiving/picking/staging activities
• Ability to use hands and fingers to operate scanners, computers, and other warehouse tools to verify work completion and support documentation in systems

Work Environment

• Warehouse environment: work is primarily indoors but may sometimes work outdoors near docks or yard areas
• May be exposed to equipment and machinery; noise levels can be distracting or uncomfortable at times
• Workspaces may not be temperature-controlled and can be hot or cold depending on season and facility area
• Work near others and often share the same workspace; may occasionally need to position self in tight or awkward areas to support operations

Benefits

• Healthcare Access
• Referral Program

To the extent permitted by law, passing consumer (drug screening and/or background check) report inquiries may be necessary for employment purposes.

We may use an Automated Employment Decision Tool (AEDT) to assist with initial prescreening; we provide required advance notice and a published bias-audit summary here.

We are proud to be an equal opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Must be eligible to work in the United States for any company without sponsorship. By entering my mobile number and submitting this application, I give my express written consent to receive text messages from, or on behalf of, I.K. HOFMANN USA, Inc. at the mobile telephone number provided for employment-related communications, notices, and updates, including via an automatic telephone dialing system. Consent is not required. Standard message and data rates may apply. Reply STOP to opt out. For California residents, please see our Employee & Applicant Notice at Collection & Privacy Policy for additional California-specific information here.

#WAREHOUSE #OTHER