IT Help Desk Specialist

Job Description

Job Description

IT HELP DESK COORDINATOR

Atlanta, GA (Sandy Springs/Dunwoody Area)

$23.00/Hour

Temporary Assignment | Approximately 2 Months

Mid-July through Mid-September 2026

This role will be working onsite

Our client is seeking an IT Help Desk Coordinator to join their team on a temporary assignment. This position will provide hands-on technical support to employees and serve as a key resource for troubleshooting hardware, software, and network-related issues.

This is an excellent opportunity for an IT professional seeking short-term experience or a recent Information Technology graduate looking to gain hands-on corporate IT support experience.

Key Responsibilities

• Provide first-level Help Desk support to end users
• Troubleshoot hardware, software, network, and connectivity issues
• Install, configure, and maintain laptops, desktops, and related software
• Support Microsoft Office 365 and Windows environments
• Assist with Active Directory user support and account management
• Set up and support printers, scanners, and other peripherals
• Track and maintain IT equipment inventory
• Collaborate with internal IT teams to resolve technical issues
• Provide excellent customer service and technical assistance to employees
• Assist with technology-related projects and initiatives as needed

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred
• OR
• Previous Help Desk, Desktop Support, Technical Support, or IT Support experience
• Technical Experience Preferred:
• • Windows operating systems
  • Active Directory
  • Microsoft Office 365
  • Desktop and laptop support
  • LAN/WAN networking fundamentals
  • Hardware and software troubleshooting
  • Ticketing systems

Desired Skills

• Strong customer service and communication skills
• Ability to troubleshoot technical issues effectively
• Positive attitude and willingness to assist users
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team

This position is ideal for someone who enjoys helping others, solving technical problems, and providing exceptional customer support in a professional environment.