Front Desk Medical Receptionist

Job Description

Job Description

We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service and support in a fast-paced environment. This role is essential in managing the front desk operations, ensuring that all administrative tasks are handled efficiently while creating a welcoming atmosphere for patients and visitors.

Duties

• Greet and assist patients and visitors upon arrival, ensuring a positive first impression.
• Manage phone systems to answer incoming calls, schedule appointments, and address inquiries.
• Maintain accurate medical records using office management software such as Epic and Athena health.
• Perform insurance verification and assist with Medicare-related queries.
• Coordinate with office staff to ensure smooth operations and effective communication.
• Handle administrative tasks including filing, data entry, and managing office supplies.
• Uphold HIPPA confidentiality standards regarding patient information and medical records.

Qualifications

• Previous experience in a front desk role or office management is preferred.
• Familiarity with medical records systems such as Epic or Athena health is a plus.
• Knowledge of insurance verification processes, particularly related to Medicare.
• Strong organizational skills with attention to detail to manage multiple tasks effectively.
• Excellent communication skills, both verbal and written, to interact with patients and staff professionally.
• Proficiency in using phone systems and standard office equipment.
• Ability to work well under pressure while maintaining a friendly demeanor.

Join our team as a Front Desk Agent where you can make a difference in the lives of our patients while developing your career in a supportive environment.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off

Medical Specialty:

• Geriatrics
• Internal Medicine
• Primary Care

Schedule:

• 4x10

Experience:

• Medical receptionist: 2 years (Required)

Ability to Commute:

• Alpharetta, GA 30005 (Required)

Work Location: In person

We are a unique single practitioner Concierge Medical Practice in Alpharetta specializing in complex cases as well a family medicine. Our office is very unique because of the attention that each patient is given. We also use many screening tests to detect problems and diseases that many other doctors do not use. Our goal is to get ahead of our patients wellness so that we can have happy healthy patients.

Company Description

We are a unique single practitioner Concierge Medical Practice in Alpharetta specializing in complex cases as well a family medicine. Our office is very unique because of the attention that each patient is given. We also use many screening tests to detect problems and diseases that many other doctors do not use. Our goal is to get ahead of our patients wellness so that we can have happy healthy patients.