BDC Sales Manager Ford/Chevy

Job Description

Job Description

Description:

Powerhouse Automotive Group | Central Georgia

Powerhouse Automotive Group is a fast-growing, people-first automotive organization built on performance, integrity, and community—investing in our people as we modernize the dealership experience and create career opportunities.

The BDC Sales Manager is responsible for leading, coaching, and monitoring the dealership’s Internet sales team. This role oversees daily BDC operations, ensures consistent follow-up on leads, drives appointment setting and show rates, and aligns BDC performance with dealership sales objectives and customer experience standards. Desking car deals.

Why Work With Us

• Medical, dental, and vision insurance
• Short-term disability, Life and AD&D, and supplemental insurance
• 401(k) retirement plan
• Paid time off and paid holidays
• Employee vehicle and service discounts
• Competitive compensation with performance-based incentives
• Career growth opportunities within a growing dealership group
• People-first culture with a focus on teamwork and accountability

Essential Duties

• Lead, coach, and monitor daily performance of BDC sales representatives.
• Manage inbound and outbound lead activity including phone, email, text, and digital inquiries.
• Set expectations and track KPIs such as contact rate, appointment set rate, show rate, and sold rate.
• Ensure timely and consistent follow-up on all sales leads.
• Develop scripts, call strategies, and best practices to improve conversion.
• Assist with training and performance management of BDC staff.
• Collaborate with Sales Managers and dealership leadership to align BDC and showroom processes.
• Review calls, messages, and performance reports to provide coaching and feedback.
• Ensure compliance with dealership policies, CRM standards, and customer communication guidelines.

Experience & Qualifications

• Previous automotive BDC, internet sales, or sales leadership experience preferred.
• Strong understanding of CRM systems, lead management, and digital sales processes.
• Proven ability to coach, motivate, and lead a sales-focused team.
• Strong communication, organization, and problem-solving skills.
• Ability to analyze performance data and drive continuous improvement.
• Professional demeanor and customer-first mindset.
• Ability to work flexible hours, and weekends as needed.
• Must be authorized to work in the United States.
• Able to successfully pass a background screening, drug test, and motor vehicle record (MVR) check, as applicable.

Powerhouse Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other protected status as outlined by federal, state, or local laws. We are committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process.