Deduction Management Lead

FRESH. FORWARD. FLOWERS.

Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community.

Full-time employees are offered the following benefits :

• Comprehensive health and medical benefits
• 401(k) Retirement savings plan
• Professional growth and leadership training
• Paid vacation, holidays, and parental leave

Benefits may vary depending on your work location.

Bringing Home the Dough

Responsible for supervising and training team to research and resolve customer deductions put in unapplied. This will include processing disputes and claims in the Company's trade management systems. Must maintain good rapport and work effectively with KAMS team, Region Leads, and Revenue Management team. Must be organized and able to work with little or no supervision Must have excel experience. Must have time management skills Will be responsible for processing and explaining the AR Deduction report each period for Internal Audit. Requires constant interaction with work group and other departments at the primary work location. Weekend, holiday, and overtime work needed occasionally.

Rising to the Challenge: Position Responsibilities

• Researches and resolves all deductions
• Trains team members on deduction management.
• Contacts customers for backup documentation or pull from website
• Processes deductions in the Company's trade management systems or manually as required
• Communicates with Account Receivable Manager, Accounts Receivable Supervisor, and Region Lead on a daily basis, keeping them informed of account status.
• Supports sales teams as needed regarding customer deductions, collections and broker commission processes
• Participates in conference calls as required by management.
• Ensures compliance with all company policies and procedures (EEO, Sexual Harassment, Safety, Sarbanes Oxley, etc.)
• Performs duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures

Knead to Know: Preferred Qualifications

• Minimum of 12 months A/R related experience.

Additional Ingredients: Essential Job Requirements

• High School diploma or equivalency.

We offer a competitive salary and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.

EEO Statement

Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to Courtney Rehn at [email protected] or (1) 229 4211195.