Head of Sales

Head of Sales

Position Overview

The Head of Sales is responsible for leading the sales organization, managing the Sales Directors, and driving the company’s revenue growth. This role will set the strategic vision for sales, develop and execute plans to expand Tellerex’s market presence, and ensure alignment with overall company objectives.

A key focus will be on securing strategic large account sales that provide long-term value rather than one-time transactional deals. The Head of Sales will optimize sales processes, strengthen customer relationships, and foster a high-performance sales culture.

As a senior leader, this role requires a proven track record in strategic sales, enterprise account development, and team leadership, particularly in industries relevant to Tellerex’s ATM lifecycle solutions.

Key Responsibilities

1. Sales Strategy & Revenue Growth

• Develop and implement a comprehensive sales strategy that drives sustainable revenue growth.

• Set ambitious yet achievable sales goals, ensuring long-term customer partnerships rather than short-term wins.

• Drive market expansion by identifying new business opportunities and key target verticals.

• Ensure the company is positioned to secure strategic, large account sales (e.g., major banks, OEMs, and resellers).

2. Leadership & Team Development

• Lead, mentor, and develop a high-performing sales team, including Sales Directors.

• Foster a results-driven, collaborative, and accountable sales culture.

• Provide ongoing coaching, performance feedback, and professional development for sales leaders.

3. Strategic Account Management & Key Relationships

• Directly manage and oversee high-value, enterprise-level accounts (e.g., major banks, OEMs, and resellers).

• Strengthen relationships with key decision-makers to drive long-term business partnerships.

• Work closely with Sales Directors to refine account management strategies and maximize customer satisfaction.

4. Sales Process Optimization & Operations

• Establish scalable and repeatable sales processes that drive efficiency and effectiveness.

• Implement best practices in pipeline management, forecasting, and deal execution.

• Ensure the team leverages CRM tools and sales data for informed decision-making and accurate reporting.

5. Cross-Functional Collaboration

• Work closely with marketing, operations, and product teams to align sales efforts with business objectives.

• Provide feedback to operations regarding customer needs, inventory challenges, and fulfillment issues to improve service levels.

• Partner with finance to ensure sales strategies are financially viable and sustainable.

6. Long-Term Sales Operational Strategy

• Focus on the bigger picture and long-term sales strategy, rather than just near-term revenue targets.

• Ensure the sales organization is structured for scalability, efficiency, and sustained success.

• Develop repeatable, high-quality sales processes that reduce reliance on ad-hoc efforts.

7. Performance Metrics & Reporting

• Track and analyze key sales performance metrics, ensuring goals are met or exceeded.

• Provide regular reports and insights to executive leadership on revenue trends, market shifts, and team performance.

• Adjust strategies as needed based on data-driven insights and market conditions.

Success Metrics

1. Revenue & Growth Targets

• Achievement of quarterly and annual sales goals.

• Year-over-year revenue growth, with an emphasis on long-term, strategic deals.

1. Strategic Large Account Development

• Expansion of high-value enterprise clients (e.g., large banks, major financial institutions).

• Improved penetration and retention of key accounts.

1. Sales Team Performance & Development

• Consistent attainment of sales quotas across all Sales Directors.

• Strong team engagement and low turnover due to leadership effectiveness.

1. Sales Process Efficiency & Forecasting

• Improvement in sales cycle times, deal closure rates, and pipeline accuracy.

• Increased operational efficiency and reduced friction in the sales process.

1. Cross-Departmental Collaboration

• Improved alignment with marketing, operations, and finance.

• Effective communication and teamwork that enhance overall company performance.

Qualifications & Experience

• 10+ years of experience in sales leadership roles, with a strong background in managing teams.

• Proven track record of closing large, strategic enterprise deals and driving long-term revenue growth.

• Experience managing and developing high-performance sales teams, particularly Sales Directors.

• Strong understanding of sales operations, forecasting, and CRM tools.

• Excellent leadership, communication, and negotiation skills.

• Experience in the banking, financial services, or ATM lifecycle solutions industry is a plus.