Trilith Guesthouse Server
- High school diploma, equivalent, or higher
- Previous experience in hospitality, preferably as a server
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- Ability to use technology, e.g., tablets, iPads, computers, and POS system
- Beverage knowledge, including wine and liquor
- Ability to work on a team with members of the Front of House staff
- Proven experience in describing dishes and beverages to guests
- Ability to handle station, and work in a clean, organized, and efficient manner
- A sense of ownership in everything that you do
- Serve guest in an efficient and courteous manner following the proper steps of service
- Set up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc.
- Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and sauces
- Bus tables quickly and quietly, ensuring table is thoroughly cleaned
- Upsell menu items to guests, as well as pairing wine with the meal
- Ensure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware is placed
- Participate in daily cleaning of dining room and service stations
- Attend monthly department meetings and daily standups
- Follow cash handling procedures, and be able to explain shortages and overages
- Other necessary duties as reasonably assigned
- Ability to sit or stand for extended periods of time
- Ability to bend
- Ability to lift, pull 50 lbs
- Ability to communicate clearly
- Ability to work long hours as needed
- Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction, and provide direction to others
- Manage differing personalities within the property, the resort, and the community
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high pressure situations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Full-time Associate Benefits
- Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
- Part-time Associate Benefits
- All above listed benefits except for Medical Insurance and Holiday Pay
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