Retail Security Site Supervisor

Overview

EKG Security, Inc. focuses on our clients and our employees. Without people, we would not exist. Our mission is to provide customized services for people and organizations. Not only do we customize our service, but we also focus on customizing how we lead our employees. Our goal is to provide a family oriented and team environment where individual employees recognize their value and they value others.

If you are a retired law enforcement officer or military veteran, we value your service & desire the opportunity to work with you.

If your goal is to be a part of an organization that values its people, leads and trains them, then EKG Security, Inc. is for you!

EKG Security, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Positions may require you to perform the following regularly during a shift:

• Lift and/or carry up to 50 lbs
• Reach over your head with 10-25 lb loads
• Climb stairs with loads up to 50 lbs
• Walk and stand for long periods of time, climb stairs & ladders
• Type or work at a keyboard or desk

Job Description

Job Overview:

Position: Site Supervisor

Location: Atlanta Metro area

Pay: $20

Shift: Monday-Friday 7am-3pm

We are seeking a highly skilled and experienced Security Account Manager to join our team in the Northeast Georgia market. The Security Account Manager will be responsible for overseeing and managing a VIP security account, ensuring the delivery of high-quality security services, and maintaining strong client relationships. The successful candidate will possess a deep understanding of security operations, risk management, and client engagement.

Key Responsibilities:

1. Client Relationship Management:

• Develop and maintain strong relationships with clients in the Metro Atlanta market.
• Act as the main point of contact for clients, addressing inquiries, concerns, and providing timely updates.
• Conduct regular meetings with clients to assess their security needs and ensure satisfaction.

Security Account Oversight:

• Manage a team security professionals, ensuring effective implementation of security measures.
• Collaborate with security teams to develop and implement customized security plans based on client requirements and risk assessments.
• Conduct regular reviews of security procedures and protocols to identify areas for improvement.

Risk Assessment and Mitigation:

• Conduct thorough risk assessments for each client's premises and develop strategies to mitigate potential security risks.
• Stay updated on industry trends and emerging threats to proactively address security challenges.

Team Collaboration:

• Work closely with security personnel, ensuring proper training, supervision, and adherence to established protocols.
• Foster a collaborative and cohesive team environment to enhance overall security operations.

Emergency Response and Incident Management:

• Develop and implement effective emergency response plans for clients.
• Coordinate with response teams in the event of security incidents and ensure timely resolution.

Qualifications:

• Proven experience in security management and client relationship management.
• Knowledge of security technologies, risk assessment methodologies, and emergency response planning.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Relevant certifications (e.g., CPP, PSP) are a plus.

Expectations include one or more of the following essential job functions:

• Using proper body mechanics while performing duties
• Remaining alert and aware of surroundings
• Ability to think clearly during crisis or high-stress situations
• Demonstrate ability to work with other and interact appropriately
• Communicate effectively with other members of staff and management team.
• Use a computer or tablet with advanced competence to include:
  • Guard tour system
  • Camera monitoring system.
  • Microsoft Office applications
  • Scheduling and timekeeping software

Required Experience, Education & Licenses:

• Ability to pass any State-required training or other qualifications for licensing
• Possess a valid driver's license
• Meaningful and verifiable work history
• Minimim 2 years verifiable security experience

Required Skills

• Proficient computer skills including Microsoft Office, Google Apps, HR software, time-entry software, scheduling software, and learning management system software
• Ability to utilize client monitoring equipment (guard tour, badges, cameras)
• Effective oral and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Attention to detail
• Manage personnel, including schedules
• Operate radio or telephone equipment and console monitors

Additional requirements

• Must be at least 18 years old or the minimum age required by the State
• Must be a US citizen or foreign citizen authorized to legaly work in the United States
• Must have a mobile phone
• Must have an e-mail address
• Must have access to reliable/self-owned transportation that allows for short-notice response
• Must be able to provide, upon offer of employment, a DD214 discharge document with discharge status (if applicable)

Physical Requirements and Environment

• Minimal to no work in extreme temperatures is expected, however some situations may require outside work in extreme temperatures
• Working on computer, sitting, telephone usage, driving, standing, walking/conducting rounds when necessary
• Standing, walking, bending, light lifting, limited stretching and reaching

Benefits

Employee benefits include:

• Paid Time Off (Vacation and Sick)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Life Insurance

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