Back to Jobs

Welcome Desk Associate

The Salvation Army
Augusta, GA
Welcome Desk Associate Location Augusta, GA : Location: The Augusta Kroc Center Rate of Pay: $10.00 per hour About this opportunity: This position is responsible for creating exceptional customer service experiences. Primary responsibilities include selling and/or verifying memberships, program registrations, and Kroc merchandise through a POS system as well as providing facility information and tours, answering, and routing all incoming calls. Key responsibilities:
  • Greet and offer assistance to all people as they enter the facility.
  • Be an ambassador for the Kroc Center by giving tours, promoting the center and selling memberships.
  • Provide accurate information about membership types, benefits, and costs.
  • Assist customers in choosing a membership or program that best fits his or her needs.
  • Maintain progressive knowledge of all programs and facilities.
  • Enforce policies in a positive non-discriminatory manner.
  • Attend to accidents and injuries according to policy.
  • Promote a warm and inviting atmosphere that gives our guests and members the “at home” feeling when they are in the Kroc Center.
  • Perform POS transactions, i.e. handle cash, credit cards or checks, make change and operate the kiosk.
  • Balance drawer to daily sales.
  • Enter all membership information into kiosk accurately and timely.
  • Complete necessary paperwork for back deposits and end of shift.
  • Maintain the orderliness and cleanliness of the POS stations and kiosks.
  • Follow all policies and procedures for the front desk and POS system.
  • Alert Membership & Gust Service Coordinator of any equipment malfunctions or failures immediately.
  • Serve customers, client and members according to established procedures.
  • Receive and handle incoming telephone calls:
  • Greet visitors and respond to requests and questions in a friendly and businesslike manner.
  • Direct calls to appropriate program/staff in a timely manner.
  • Monitor lobby and other visible areas for policy violations, incidents (spills, broken equipment, etc.) and potential hazards. If unable to attend to such incidents notify Membership & Guest Service Coordinator immediately.
  • Provide administrative support including, filing, data entry, and mailings.
  • Work in a cooperative manner with all other Kroc Center employees, be a team player.
  • Attend all scheduled staff meetings and training sessions.
  • Follow and ensure adherence to The Salvation Army Policies and Procedures.
  • Respect and maintain confidentiality of all Kroc Center members, guests, and clients.
  • Observe all Safety Rules and regulations.
What we are looking for in you:
  • High School Diploma or GED and 1-2 years of cashier/customer service experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to lift and carry 50 lbs. Work is performed in an environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with dust, dirt, and the like. Work will involve periods of walking while conducting facility tours. Work is performed in a fast-paced environment and includes frequent phone and in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated. Employee Benefits
  • Paid Time Off
  • Retirement Plans and more!
Why work for us? The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good. Additional Information: All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission. To apply, click on the “Apply Now” icon at the bottom of this posting. Application Submittal Period: 7/1/2024-07/26/2024 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location. We appreciate your interest in employment opportunities with The Salvation Army!
Posted 2025-09-26

Recommended Jobs

Porter/Groundskeeper

MMS Group
Atlanta, GA

Job Description Job Description Are you an experienced Groundskeeper ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our groundskeepers maintai…

View Details
Posted 2025-09-07

Data Scientist

United States Soccer Federation 1
Atlanta, GA

Full-time Description U.S. Soccer Overview The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that socce…

View Details
Posted 2025-09-12

Distribution Warehouse Forklift Operator

Petsmart
Newnan, GA

Distribution Warehouse Forklift Operator About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted i…

View Details
Posted 2025-09-24

Team Member

Popeyes
Brunswick, GA

For immediate response contact 843 619 5934!! Are you ready to spice up your career with a dash of flavor and a whole lot of fun? Popeyes Louisiana Kitchen is seeking energetic and enthusiastic indi…

View Details
Posted 2025-09-06

Optometrist | Float - Bartow, Cherokee, Fulton, and Cobb Counties, GA

Eyetastic Services
Roswell, GA

Job Description Job Description Are you an optometrist looking for a new career opportunity that will enable you to expand your skills and make a significant impact? This thriving and growing opt…

View Details
Posted 2025-07-26

현대 계열사 조지아공장 - Audit Senior Specialist 채용

현대 계열사
West Point, GA

Terms of employment Annual Salary Discussed Upon Interview Type of Work Full Time Type of Job Engineering Other Location USA Georgia West Point Visa Sponsor H1B, Gree…

View Details
Posted 2025-08-19

HVAC Service/Installers/Duct cleaners

Air Control Asset LLC
Roswell, GA

Job Description Job Description HVAC Service Technician: [3]+ years in a similar HVAC contracting environment required (please do not apply if you do not meet this criteria) Experience diagn…

View Details
Posted 2025-08-06

Real Estate Buyer'S Agent

EmpowerHome Team - Houston
Peachtree City, GA

Job Description Job Description Too Many Buyer Appointments. Not Enough Agents.  Hey there! I’m Sarah Reynolds, CEO of the EmpowerHome Team, and I’ve got a question for you: Do you have …

View Details
Posted 2025-08-29

Warehouse Manager

Domino's Corporate
Marietta, GA

MAKE GREAT PIZZA — AND MORE — POSSIBLE Be a part of the world's #1 Pizza company and watch your career grow!   Job Description Manage and supervise activities of warehouse team memb…

View Details
Posted 2025-09-24

Office Clerk

Walthall Oil Co
Atlanta, GA

Job Description Job Description Walthall Oil Company is a family-owned fuel and oil distributor with over 70 years of experience in the industry. We take pride in serving our communities and sup…

View Details
Posted 2025-09-26