Dispatcher
Job Description
Job Description
We are looking for a dependable Dispatcher to support service coordination operations in Austell, Georgia. This Contract position is ideal for someone who excels at organizing schedules, communicating clearly with customers and technicians, and keeping daily activity moving efficiently. The role requires strong responsiveness, attention to detail, and the ability to stay composed in a busy office setting.
Responsibilities:• Coordinate and update daily service assignments to ensure technicians are routed effectively and work orders are accurately tracked.
• Arrange service appointments, confirm scheduling details, and keep field staff informed of changes throughout the day.
• Manage incoming and outgoing calls with professionalism while providing timely, courteous support to customers.
• Follow up on customer requests, provide status updates, and help resolve issues through clear and consistent communication.
• Maintain organized dispatch records and use computer-based systems to support service coordination and logistics activities.
• Adjust priorities quickly as business needs shift, ensuring urgent requests are addressed without disrupting overall workflow.
• Build working knowledge of company products and services to better assist customers and support dispatch decisions.
• Help maintain an orderly office environment and contribute to general administrative upkeep as needed.• Experience in dispatching, service coordination, or a customer service environment with frequent phone communication.
• Ability to manage multiple tasks at once in a fast-moving workplace while maintaining accuracy and professionalism.
• Strong customer service skills with a patient, empathetic, and solutions-focused approach.
• Comfortable using dispatch platforms, call handling systems, and standard office computer applications.
• Demonstrated sense of urgency with consistent follow-through on open requests and service updates.
• Effective communication skills for interacting with customers, office staff, and field technicians.
• All candidates are required to undergo pre-employment screening.
• This is an on-site role and is not available as a remote position.
Recommended Jobs
Travel Nurse RN - Emergency Room (ER) / Trauma - $1,332 to $1,427 per week in Jasper, GA
Registered Nurse (RN) | Emergency Room (ER) / Trauma Location: Jasper, GA Agency: GQR Healthcare Pay: $1,332 to $1,427 per week Shift Information: Days Contract Duration: 12 W…
Electrician
Job Title: Experienced Electrician Location: Columbus Pay: $18–$22 per hour (based on experience) Schedule: Monday–Friday (On-Call Required) Job Type: Full-Time Job Description: We …
Course Evaluator/Instructional Systems Designer - SHORT TERM, IMMEDIATE NEED IN GEORGIA
Are you a detail-oriented ISD with a passion for high-stakes training? We are looking for an experienced Course Evaluator/Instructional System Designer to support a critical 8-week program on-sit…
Direct Hire Solution Manager Full Desk Finance & Accounting
Randstad, the world’s leading partner for talent, is hiring a Direct Hire Solutions Manager to ensure customer satisfaction by selling Randstad’s staffing solutions to prospective clients, …
Wellness Nurse /Part Time
Purpose To develop, coordinate and implement programs and services for residents with cognitive impairment; to provide a therapeutic environment that maintains each resident’s highest level of well …
Travel Nurse RN - Oncology - $1,879 per week in Atlanta, GA
Registered Nurse (RN) | Oncology Location: Atlanta, GA Agency: GQR Healthcare Pay: $1,879 per week Shift Information: Days Contract Duration: 13 Weeks Start Date: ASAP …
Travel Nurse RN - Emergency Room (ER) / Trauma - $1,672 per week in Augusta, GA
Registered Nurse (RN) | Emergency Room (ER) / Trauma Location: Augusta, GA Agency: Health Advocates Network Pay: $1,672 per week Shift Information: 3 days x 12 hours Start Date…
Electrical Maintenance Planner
U.S. Sugar is one of the nation’s largest fully integrated producer of sugarcane, a leading provider of fresh vegetables and citrus products and a regional short line railroad operator. Headquartered…
Private Guitar Teacher - Musicologie Atlanta
Job Description Job Description Private Music Teacher - Musicologie You are an expert musician who loves introducing people of all ages to music. You are friendly and warm, a great communicato…
Atlanta Account Executive
Job Description Job Description Account Executive for B2B SaaS Lead Forensics – Brookhaven Atlanta, (Mon – Fri with Hybrid work options) Competitive basic salary with 90k OTE year one. …