Weekend Operations Lead

Weekend Lead shift

Position Overview:

The Weekend Lead - this role involves managing relationships with service providers and partners, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.

What You Will Be Doing Day-to-Day:

· Manage functions in the warehouse such as inbound receipts, outbound shipments

· Responsible for process improvement, standardization, and documentation procedures for all operations shifts

· Responsible for the Operations and Service level of the weekend operations

· Manage daily routes/schedules of shipments and deliveries, track progress of shipments

· Track and respond customer's emails regarding specific needs and basic operations

· Actively communicate and build strong partnerships with trucking companies, internal/external customers, sales forces and vendors. Including but not limited to: receiving shipping quotes and deciding on the best carriers based on cost, availability and reliability

· Supervise and oversee daily domestic service and operations activities as it relates to cartage, freight movement and dispatch pickup/delivery quotes

· Assist in identifying and improving service and operations related issues in the station, including on-time delivery, and accurate data entry

· Research and resolve customer problems and complaints on domestic and cartage issues

· Team Coaching (performance, job assignments, coaching, training, etc.)

· Ensure safe working environment through consistent practice of safety programs and procedures

· Assist with Warehouse Loading/Unloading/Staging/Scanning as needed

· Other duties and responsibilities will be assigned as business demands deem necessary.

What We Look for in Teammates:

· A team player who works well with others - being respectful to our teammates is a Core Value

· A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role

· Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently

· Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills:

· Associate's Degree or equivalent work experience required

· Minimum of 2 years freight forwarding experience

· Basic understanding of routing operations

· Supervising experience and labor scheduling

· Strong sense of urgency

· Attention to detail

· Time management

Physical and Other Requirements:

· The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

· The employee must be able to lift and/or move up to 50 pounds.

Schedule:

Shift: day shift

Sunday 0800-1700

Monday 0900-1800

Friday 0900-1800

Saturday 0800-1700

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• Day shift

Work Location: In person